customer service agent in milton keynes

posted
job type
temporary
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job details

posted
location
milton keynes, south east
job category
customer services
job type
temporary
working hours
Full-Time
reference number
MJ70799
phone
02077868091

job description

Are you a graduate looking to kick start your career within the financial services or a student with proven customer service skills? If you have great customer service skills then working at a leading financial services organisation could be for you. Having this employee on your CV will considerably build your employability and enhance your future career. This tempoary position is perfect for the summer ahead.

Working within the customer support team, you will have the opportunity to use your skills and ideas to provide outstanding support to business customers.

Working Hours: 35 hrs per week
Location: Milton Keynes


Responsibilities:



* Answering incoming calls from customers and prospects providing product information and services.
* Account opening services as well as account maintenance
* Building rapport with customers to resolve service issues and queries.
* Taking ownership of customer enquiries and responding to escalated customer issues in accordance with agreed procedures.
* Communicating professionally and regularly with leadership and peers on status of accounts and escalations.


Person Specification:



* A genuine interest in the customer
* Adaptable, high energy levels and desire to help others
* Good team player

Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

skills

communication,customer care,friendliness,patience,people oriented,verbal communication,written communications

educational requirements

secondary school