graduate customer representative in london

job type
£ 25,000 per year
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job details

job category
job type
working hours
£ 25,000 per year
reference number
01625 255 255

job description

Job Title: Graduate Customer Representative
Location: London
Salary: £25,000 (£35K OTE)
REF: J006242:LON:GJ:GCR:6
Sector: Telecommunications

Working for a telecommunications company with a presence across Europe, you will act as the first port of call for prospect customers, providing a first class service from initial contact right through to completion.

The Role: Graduate Customer Representative

As a Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing partners and the company. The successful candidate will be a personable problem-solver who is resourceful and highly organised. 

Providing company solutions, you will communicate with customers over the phone and via email and cover everything from providing quotations, troubleshooting and offering advice on company policies. 

As a Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. 

Graduate Customer Representative – what you get:  
  • A competitive basic salary £25,000
  • Excellent OTE right from day one- up to £35K in the first year!
  • Mobile phone
  • Healthcare package
  • Pension
  • Full bespoke training
  • Nights out / social events
  • Bonus / incentive scheme

Candidate Requirements: 
  • Educated to degree level
  • Excellent communication and interpersonal skills
  • Driven and ambitious

Next Steps: 

If you require this job specification or to apply in an alternate format please visit the Pareto website.