graduate customer representative in portsmouth

posted
job type
permanent
salary
£ 22,000 per year
apply now

job details

posted
location
portsmouth, south east england
job category
graduate
job type
permanent
working hours
Full-Time
salary
£ 22,000 per year
reference number
31431821
phone
01625 255 255
apply now

job description

Sector: Telecoms 

Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.

The Role: Graduate Customer Representative

As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. 

Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products. 

As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. 

Graduate Customer Representative – what you get:  
  • A competitive basic salary of £22,000
  • Y1 OTE of £30,000
  • Laptop
  • Regular company holidays that reward success
  • Lucrative bonuses and incentive schemes
  • Regular socials in a welcoming, inclusive atmosphere
  • Excellent scope for progression, learning  & development
  • Pension
  • Real autonomy and the prospect of promotion within a year
  • Fantastic modern offices
Candidate Requirements: 
  • Educated to degree level
  • A full UK driving licence is beneficial
  • Fantastic communication and interpersonal skills
  • Ambitious and determined