graduate customer representative in prestwich

posted
job type
permanent
salary
£ 24,000 per year
apply now

job details

posted
location
prestwich, greater manchester
job category
graduate
job type
permanent
salary
£ 24,000 per year
reference number
31417809
phone
01625 255 255
apply now

job description

Role: Graduate Customer Representative
Location: Prestwich
Ref: J2607:MAN:GJ:GCR
Salary: £24,000
Sector: Telecoms 

Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.

Graduate Customer Representative – what you get: 
  • A competitive basic salary of £24,000
  • Fantastic, unique bespoke training
  • Excellent scope for progression and professional development with a market leading enterprise
  • Cycle to work scheme
  • Lucrative bonus/incentive schemes
  • Healthcare
  • Pension
  • A modern, fun and inclusive environment
The Role: Graduate Customer Representative

As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised. 

Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products. 

As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments. 

Candidate Requirements: 
  • Educated to degree level
  • Excellent communication and interpersonal skills
  • Ambitious and determined
  • Commercial acumen
Next Steps: 

If you require this job specification or to apply in an alternate format please visit the Pareto website.

(Please note that due to the high volume of applications we receive we are unable to contact all applicants directly. If you haven’t heard from us within 28 days please consider your application to have been unsuccessful).