helpdesk advisor in denton

posted
job type
permanent
salary
£ 23,000 per year
apply now

job details

posted
location
denton, north west
job category
construction & property
job type
permanent
working hours
Full-Time
salary
£ 23,000 per year
reference number
JW - 0001NSHD
apply now

job description

Helpdesk - Night Shift

£23,000 + Package

4 on 4 off working rota

19.00 - 07.00

12 hour shifts

9 month fixed term contract initially with a look at going permanent afterwards.

My Client:
My client offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.

Responsibilities:



* Provide an efficient service to callers to the Helpdesk, which requires a good understanding of the contract, contractors, service agreements and geographical spread.
* Ensure all relevant work requests received by the Helpdesk, are logged correctly and timelessly, then transmitted to the appropriate supplier, and that follow ups are done on a daily basis.
* Ensure a daily call log is kept of all calls made to and from the Helpdesk.
* Assist with the management of the Helpdesk database.
* Ensure that database records are accurate, comprehensive and updated, ensuring no job is past its target date on a daily basis.
* Update database records with new tenant contact information and change of contractor and delete old records etc.

Attributes Required:



* 1 years experience in a similar role.

To apply for this role please send your CV OR contact me in the office on 0161 238 8800.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

skills

general administration