it support assistant in stevenage

posted
job type
permanent
apply now

job details

posted
location
stevenage, hertfordshire
job category
IT
job type
permanent
reference number
MJ345262
apply now

job description

1ST LINE IT SUPPORT ASSISTANT

£22,000 + travel expenses and out of hours allowance

I'm working with an SME business which provides dedicated support to the company owners, who are expanding their IT support team in Stevenage. This is a great opportunity for a responsive IT systems assistant to work closely with business owners and provide support to personal and head office infrastructures.

YOUR TYPICAL DAY

You will be responsible for:



* Supporting business owners with their IT equipment such as managing Anti-Spam and email white and black lists
* Installing MS updates and maintaining IT systems such as carrying out weekly server health checks and backups checks
* Providing user support such as setting up new staff and assist with user issues
* Support IT manager with project work such as systems and network expansions
* Provide cover during absences
* Be available 1 in 3 weekends to provide out of hours support to Business Owners and VIP's during travel

YOU WILL NEED

Experience providing support in a Windows environment, such as;



* Supporting email white and black lists, NK2 Files and Outlook settings
* Managing local systems backups, carrying out daily and weekly backups checks
* Maintaining hardware such as printers, Firewalls, switches, ISP connections and PC drivers
* Maintaining and supporting servers
* Access to a vehicle
* Excellent interpersonal skills such as being able to communicate face to face and over the phone

If this sounds of interest please don't hesitate to get in touch with Ellen Davies on 0117 311 6435 or email an up to date CV to ellen.davies@randstad.co.uk for immediate consideration.

Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.