network services support analyst in pontypool

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pontypool, torfaen
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0117 311 1999
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job description

Are you looking for a new rewarding role within a large company?

My public sector client is looking to recruit a Network Services Support Analyst on a 12 Months FTC based in Pontypool. My client is looking for individuals with the relevant experience working in a network operational environment.

As well as having proven track experience of using a major call management/helpdesk application. You must hold a degree in a related subject, or equivalent level or relevant experience. Having strong communication and interpersonal skills are vital for this role.


Includes replacing all Avaya equipment with Cisco switches and replacing Juniper wireless with Aerohive wireless for Wifi.

Essential Skill

* Technical understanding of network topology and design.
* Technical knowledge of data network support.
* Technical knowledge of VOIP systems.
* Technical knowledge of data networking and associated infrastructure support system for large corporate environments.
* Knowledge of Avaya/Cisco data networking, and Juniper/Aerohive Wi-fi

Personal Attributes

* Able to work as part of a team.
* Able to work under own initiative and prioritise objectives/tasks
* Able to work under pressure.
* Self motivated and enthusiastic with the ability to work unsupervised.
* Flexible and adaptable.
* Analytical approach to tasks.
* Proactive outlook in the resolution of customer issues.

Due to the time frames involved you must be available to start Tuesday 5th June

If this is the right role for you, please get in touch immediately. My client is looking to move things forwards within the next couple of days so apply now!

If you have any questions about the role feel free to contact me at

Disclaimer candidates only with the relevant skill set and experience will be contacted and considered for this role.

Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.


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