reporgraphics operator- mailroom in birmingham

job type
£ 9.27 per hour
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job details

birmingham, west midlands
job category
secretarial & admin
job type
working hours
£ 9.27 per hour
reference number

job description

Are you enthusiastic, energetic, and have experience in a post room or mail room? Are you looking for roles in Birmingham? If so, please read below and apply today!


  • Weekly pay
  • Ongoing and ad hoc assignments
  • 28 days holiday
  • Great team atmosphere

Pay Rate and Hours:

Monday to Friday, hours between 08:00 AM-18:00 PM

  • Day Rate: £9.27 per hour
  • Overtime rates available if working out of core hours


Duties of the Reprographics Operator are detailed below;

  • Process and reproduce a wide range of different content such as simple letter printing, through to name badges, presentation binders, posters, business cards and more.
  • Using software and hardware to print materials
  • Using guillotines to cut printed items to size and to a full-bleed (no border around content), laminating materials, binding books and presentations
  • Wire binding
  • Stock monitoring of consumables for the machinery and paper for replenishment
  • Produce mail merges on Microsoft Word
  • Liaise with clients via telephone and email, follow through any with queries in a responsive and efficient manner
  • Providing print quotes by gaining the client requirements
  • Manual handling of stock and storage of stock
  • Communicate positively and professionally with customers
  • Problem-solving
  • Actively support and follow the client's environmental, quality and security policies
  • Advising and identifying the best method of production and cost savings
  • Work to deadlines in conformance with client agreements
  • Foster a constructive team working environment and "one team" ethos
  • Working individually and as part of a team to achieve results
  • Encourage a positive, courteous and productive working environment

The main purpose of the Mailroom Operator's role is to;

  • Ensure all incoming and outgoing mail is sorted and distributed appropriately, ensuring safe and timely delivery to the intended recipients.
  • The Mailroom Operator will also be expected to build strong relationships with external organisations and be able to advise on best methods of delivery.
  • The ideal candidate will have good IT skills, possess first-class communication skills, be passionate about delivering excellent customer service, be able to demonstrate good attention to detail, be a strong team player and be able to multi-task.


  • Essential: Previous Reprographics experience, particularly with wire binding, monitoring stock of consumables and using guillotines to cut printed items to size and to a full-bleed (no border around content)
  • Great communication skills and understanding of verbal and written English
  • Good IT skills
  • Strong attention to detail skills are essential
  • Excellent attendance levels and positive, polite attitude
  • You will work well both as part of a team and individually
  • Ability to prioritise your workload and remain organised
  • Adaptable, flexible and a team player
  • Fast learner, able to take both positive and constructive feedback.
  • Able to handle difficult situations and act appropriately
  • High level of customer focus - proactive approach to service delivery and client satisfaction
  • Excellent communication skills, both written and oral, and confidence to communicate at all levels
  • Strong attention to detail skills are essential
  • Desirable - Experience with Fiery Command Workstation, experience with Adobe

So, if this looks like the role for you, why not click apply today!

Please note successful applicants will be invited to attend a registration where you will be asked to provide 2 years address and employment check. Should you foresee any issues with these checks please discuss at registration or by phone as soon as possible.