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1 job found in Norfolk

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    • wymondham, norfolk
    • contract
    • £10.95 per hour
    • full-time
    Are you an experienced customer facing administrator? Do you consider yourself to be approachable, efficient and have an eye for detail? Are you based in or around Wymondham? We have a fixed term complaints management assistant role available within Norfolk Constabulary. This role is ideal for someone with outstanding interpersonal skills and has experience in customer complaints and administration. The role requires the individual to assist with complaints received and ensure they are acted on accordingly. Role: Complaints Management Assistant Location: Norfolk Constabulary Jubilee House, Falconers Chase, Wymondham NR18 0WWRate: £10.95Contract length: 6 months Shift Patterns: 37 hours per week Responsibilities:Recording and summarising complaints received Ensuring timescales are met in regards to complaints obtained Responding to complaints received Carrying out monthly security audits Liaising with external and internal stakeholders Maintaining the departments system to ensure the database is correct at all times Essential requirements:Administration experience (2+ years)Customer Service experience (1+years)Outstanding verbal and written communication skills An eye for detailAbility to work both under own initiative and as part of a team Desirable requirements:Knowledge of the Police Complaints and Misconduct LegislationBenefits:Advice and editing on your current CVDedicated team throughout your journey within the rolePaid holidayExclusive online services including restaurant and retail discountsOpportunity for progression into permanent roles Does this role sound interesting? Apply today and a member of the team will be in contact if you meet our requirements. All applicants are subject to vetting checks including: Right to work check, DBS check and reference check. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
    Are you an experienced customer facing administrator? Do you consider yourself to be approachable, efficient and have an eye for detail? Are you based in or around Wymondham? We have a fixed term complaints management assistant role available within Norfolk Constabulary. This role is ideal for someone with outstanding interpersonal skills and has experience in customer complaints and administration. The role requires the individual to assist with complaints received and ensure they are acted on accordingly. Role: Complaints Management Assistant Location: Norfolk Constabulary Jubilee House, Falconers Chase, Wymondham NR18 0WWRate: £10.95Contract length: 6 months Shift Patterns: 37 hours per week Responsibilities:Recording and summarising complaints received Ensuring timescales are met in regards to complaints obtained Responding to complaints received Carrying out monthly security audits Liaising with external and internal stakeholders Maintaining the departments system to ensure the database is correct at all times Essential requirements:Administration experience (2+ years)Customer Service experience (1+years)Outstanding verbal and written communication skills An eye for detailAbility to work both under own initiative and as part of a team Desirable requirements:Knowledge of the Police Complaints and Misconduct LegislationBenefits:Advice and editing on your current CVDedicated team throughout your journey within the rolePaid holidayExclusive online services including restaurant and retail discountsOpportunity for progression into permanent roles Does this role sound interesting? Apply today and a member of the team will be in contact if you meet our requirements. All applicants are subject to vetting checks including: Right to work check, DBS check and reference check. Randstad Business Support is acting as an Employment Business in relation to this vacancy.

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