Job Title: Customer Care Coordinator Reports to: Head of Customer Care Job Purpose: To deliver a high level of customer service to our client and customer base, through effective coordination of contractors and prompt resolution of defects post handover. Key Responsibilities: Efficiently logging defects on the Customer Care IT system Respond to all incoming telephone/emails and letters proactively and in accordance with NHBC Buildmark warranty terms Coo
Job Title: Customer Care Coordinator Reports to: Head of Customer Care Job Purpose: To deliver a high level of customer service to our client and customer base, through effective coordination of contractors and prompt resolution of defects post handover. Key Responsibilities: Efficiently logging defects on the Customer Care IT system Respond to all incoming telephone/emails and letters proactively and in accordance with NHBC Buildmark warranty terms Coo