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9 jobs found in Altrincham, Greater Manchester

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    • wythenshawe, greater manchester
    • permanent
    • £19,000 per year
    • full-time
    CAREER OPPORTUNITY - CUSTOMER EXPERIENCE ADVISOR Are you interested in working for a "Best Companies" listed company with an accredited outstanding commitment to workplace engagement. An exciting career development opportunity has arisen to join a fast-growing multi award winning neutral vendor who have featured in the Sunday Times Tech Track league table four years in a row. They are a dynamic forward thinking business and are truly a great place to work. The RoleThe role provides an excellent learning platform for all areas of the business to support future career aspirations. As front line client call handling you will provide outstanding customer service via telephone and email enquiries from clients. Responsibilities include: Dealing with queries and logging calls on an internal system Liaising with the other teams regarding any queries or problems Escalating any queries to the 2nd line support as and when needed General Administration - filing, faxing Compiling of reports General housekeeping within the office Database maintenance The role is based at the office close to Manchester Airport which have excellent facilities. About You Will be solutions focused with a talent for solving queries by taking end-to-end ownership of issues to resolve them quickly and effectively Be hungry to learn, develop and progress - bring plenty of initiativeDemonstrate excellent communication skills with the ability to build rapport with clients, responding in a timely manor and keeping them informed of progress Demonstrate a high level of attention to detail and organisation, being proactive and able to multitask within a busy environment Will be IT proficient, with a good working knowledge of MS Office Thrive in a dynamic values driven culture What's on offerThey offer a competitive package which includes career development pathways, excellent employee benefits including a health cash plan, health screening, a portal which gives access to many discounts, training courses and a wellbeing centre. All of this and more within an inspiring, professional and fun environment - underpinned by uncompromising values. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    CAREER OPPORTUNITY - CUSTOMER EXPERIENCE ADVISOR Are you interested in working for a "Best Companies" listed company with an accredited outstanding commitment to workplace engagement. An exciting career development opportunity has arisen to join a fast-growing multi award winning neutral vendor who have featured in the Sunday Times Tech Track league table four years in a row. They are a dynamic forward thinking business and are truly a great place to work. The RoleThe role provides an excellent learning platform for all areas of the business to support future career aspirations. As front line client call handling you will provide outstanding customer service via telephone and email enquiries from clients. Responsibilities include: Dealing with queries and logging calls on an internal system Liaising with the other teams regarding any queries or problems Escalating any queries to the 2nd line support as and when needed General Administration - filing, faxing Compiling of reports General housekeeping within the office Database maintenance The role is based at the office close to Manchester Airport which have excellent facilities. About You Will be solutions focused with a talent for solving queries by taking end-to-end ownership of issues to resolve them quickly and effectively Be hungry to learn, develop and progress - bring plenty of initiativeDemonstrate excellent communication skills with the ability to build rapport with clients, responding in a timely manor and keeping them informed of progress Demonstrate a high level of attention to detail and organisation, being proactive and able to multitask within a busy environment Will be IT proficient, with a good working knowledge of MS Office Thrive in a dynamic values driven culture What's on offerThey offer a competitive package which includes career development pathways, excellent employee benefits including a health cash plan, health screening, a portal which gives access to many discounts, training courses and a wellbeing centre. All of this and more within an inspiring, professional and fun environment - underpinned by uncompromising values. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    • wythenshawe, greater manchester
    • permanent
    • full-time
    Job Title: Relationship Executive Department: Operations Responsible to: Senior Account Manager Overall purpose of job: To support the Account Managers with their allocated accounts to make sure there is additional resource available in providing accurate and timely communication with their clients. Specific Duties Account Support Ensure there is regular contact with each client in line with the Account Managers account plan. To build and maintain strong relationships with client and agency stakeholders so any new agency requirements are managed and onboarded successfully When an agency contacts the company then log, qualify and understand their capabilities and maintain contact where applicable In support of the Account Manager attend client meetings and make sure all actions are completed For selected clients maintain a day to day relationship including site visits and agency visits. To support the Account Manager with minimising/removing client expenditure (Off Panel spend) outside the company. To recommend and instigate action plans to reduce and remove rogue spend in consultation with Account Manager. Take on responsibility of learning the upload process to assist in data uploads to support account manager and/or systems team Provide a daily summary of all work assigned to the Help Desk so that all tasks have been completed Provide online training to clients and agencies as and when requested To collate and report on spend and penetration levels by depot and identify areas of 'rogue' spend before agreeing with Account Manager. To identify new business opportunities and revenue streams into the companyTo report to the Account Manager any agency underperformance reported by client depot management To report to your line manager on a weekly basis on all activities carried out and plans for the following week. To communicate/escalate any issues of immediate concern to your line manager. To carry out any other duties as required supporting the client throughout the process. To support the Account Managers when they are unavailable and to make sure there is a handover document when they are on annual leave etc.To offer support and share knowledge with colleagues for the benefit of the company. General Responsibilities To identify and support the Account Manager in co-ordination of resources to minimise cost implications To always maximise the numbers of hours placed through the Venneu system. To maximise all opportunities for cost savings at all times. To identify additional revenue opportunities whenever possible. To identify opportunities for new clients/business revenue streams within the client base, and liaise with Management to ensure that these are followed up at all times. To assist with recording weekly Venneu data and ensure these are in line with projections. To maintain confidentiality and to ensure that confidential matters are not discussed in front of visitors, staff, and managers. To deal with all internal and external clients in a professional and confidential manner. To anticipate and prepare any information required by senior management for meetings or daily activities. To answer calls in a professional manner and ensure that accurate messages are recorded and relayed quickly and correctly. To answer external/internal calls in a professional manner & to deal with as far as possible before involving the Project team. To carry out any other reasonable task requested by senior management.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    Job Title: Relationship Executive Department: Operations Responsible to: Senior Account Manager Overall purpose of job: To support the Account Managers with their allocated accounts to make sure there is additional resource available in providing accurate and timely communication with their clients. Specific Duties Account Support Ensure there is regular contact with each client in line with the Account Managers account plan. To build and maintain strong relationships with client and agency stakeholders so any new agency requirements are managed and onboarded successfully When an agency contacts the company then log, qualify and understand their capabilities and maintain contact where applicable In support of the Account Manager attend client meetings and make sure all actions are completed For selected clients maintain a day to day relationship including site visits and agency visits. To support the Account Manager with minimising/removing client expenditure (Off Panel spend) outside the company. To recommend and instigate action plans to reduce and remove rogue spend in consultation with Account Manager. Take on responsibility of learning the upload process to assist in data uploads to support account manager and/or systems team Provide a daily summary of all work assigned to the Help Desk so that all tasks have been completed Provide online training to clients and agencies as and when requested To collate and report on spend and penetration levels by depot and identify areas of 'rogue' spend before agreeing with Account Manager. To identify new business opportunities and revenue streams into the companyTo report to the Account Manager any agency underperformance reported by client depot management To report to your line manager on a weekly basis on all activities carried out and plans for the following week. To communicate/escalate any issues of immediate concern to your line manager. To carry out any other duties as required supporting the client throughout the process. To support the Account Managers when they are unavailable and to make sure there is a handover document when they are on annual leave etc.To offer support and share knowledge with colleagues for the benefit of the company. General Responsibilities To identify and support the Account Manager in co-ordination of resources to minimise cost implications To always maximise the numbers of hours placed through the Venneu system. To maximise all opportunities for cost savings at all times. To identify additional revenue opportunities whenever possible. To identify opportunities for new clients/business revenue streams within the client base, and liaise with Management to ensure that these are followed up at all times. To assist with recording weekly Venneu data and ensure these are in line with projections. To maintain confidentiality and to ensure that confidential matters are not discussed in front of visitors, staff, and managers. To deal with all internal and external clients in a professional and confidential manner. To anticipate and prepare any information required by senior management for meetings or daily activities. To answer calls in a professional manner and ensure that accurate messages are recorded and relayed quickly and correctly. To answer external/internal calls in a professional manner & to deal with as far as possible before involving the Project team. To carry out any other reasonable task requested by senior management.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    • trafford park, greater manchester
    • permanent
    • £40,000 - £40,000, per year, Company Benefits
    • full-time
    We are currently recruiting for a Customer Experience Manager for a prestigious Global distribution company based in Trafford Park, Manchester. Within this role you will be responsible for leading a customer service team whilst creating an outstanding customer experience for clients. The ideal candidate will have proven Customer Service Managerial experience ideally within a global organisation. This is a fantastic opportunity to join a growing Global brand where you can take your career to the next level. Duties will include - Leading and implementing customer experience improvement plans.Ensuring each customer contact is optimised and delivering value and satisfaction.Managing customer feedback through data.Developing key relationships with customers.Driving the energy across a wide customer service team encouraging growth through continuous improvement.Leading both the Customer Service and Admin teams regarding day to day operations.Reviewing business reports.Ensure compliance with all company policies and procedures.Deputise in the absence of the General Manager. Candidates Must - Have previous Customer Service Managerial experience ideally within a National or Global organisation.Have a clear understanding of customer experience methods and application, B2B experience preferred.Have excellent commercial acumen.Excellent communication and listening skills.Be able to prioritise your own workload and meet company deadlines.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    We are currently recruiting for a Customer Experience Manager for a prestigious Global distribution company based in Trafford Park, Manchester. Within this role you will be responsible for leading a customer service team whilst creating an outstanding customer experience for clients. The ideal candidate will have proven Customer Service Managerial experience ideally within a global organisation. This is a fantastic opportunity to join a growing Global brand where you can take your career to the next level. Duties will include - Leading and implementing customer experience improvement plans.Ensuring each customer contact is optimised and delivering value and satisfaction.Managing customer feedback through data.Developing key relationships with customers.Driving the energy across a wide customer service team encouraging growth through continuous improvement.Leading both the Customer Service and Admin teams regarding day to day operations.Reviewing business reports.Ensure compliance with all company policies and procedures.Deputise in the absence of the General Manager. Candidates Must - Have previous Customer Service Managerial experience ideally within a National or Global organisation.Have a clear understanding of customer experience methods and application, B2B experience preferred.Have excellent commercial acumen.Excellent communication and listening skills.Be able to prioritise your own workload and meet company deadlines.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    • manchester, greater manchester
    • permanent
    • £20,000 - £20,000, per year, £20000 per annum, Benefits: OTE and a comprehensive wider package!
    • full-time
    Role: Trainee Customer Advisor Sector: TechnologyCommunications, research and project management are all functions synonymous with the client we’re representing. They’re looking for Trainee Customer Advisors to join their dynamic office as first line customer support in order to aid in their rapid growth!With an ever growing client base, the organisation requires a friendly individual to take ownership in managing client relationships. Successful candidates will be in regular contact with professionals from a variety of industries and sectors. As such, they will be highly organised, ensuring that projects are executed in an efficient, timely and profitable manner and that clients understand the full range of services that the organisation provides. A fantastic package awaits successful candidates! A generous salary structure, lucrative incentive schemes and a welcoming, inclusive office atmosphere are a few select benefits offered by the company.The Role:Act as a day to day touch-point for customers that make up an ever growing client baseVerse yourself in the services that our client offers in order to best meet customer needsEnsure that projects are being executed in an efficient and timely mannerEngage with clients with a professionalism that reflects the company’s brandTake ownership of client relationships in a growing business to aid your career progression The Package: A competitive basic salary of £20kA vibrant culture, welcoming atmosphere and regular socialsLucrative bonus/incentive schemesPension schemeExcellent progression and personal development made availableYou:GCSEs in Maths and EnglishExcellent interpersonal/communication skillsAmbitious, resilient and determinedPrevious experience speaking to customers over the phone is beneficialPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    Role: Trainee Customer Advisor Sector: TechnologyCommunications, research and project management are all functions synonymous with the client we’re representing. They’re looking for Trainee Customer Advisors to join their dynamic office as first line customer support in order to aid in their rapid growth!With an ever growing client base, the organisation requires a friendly individual to take ownership in managing client relationships. Successful candidates will be in regular contact with professionals from a variety of industries and sectors. As such, they will be highly organised, ensuring that projects are executed in an efficient, timely and profitable manner and that clients understand the full range of services that the organisation provides. A fantastic package awaits successful candidates! A generous salary structure, lucrative incentive schemes and a welcoming, inclusive office atmosphere are a few select benefits offered by the company.The Role:Act as a day to day touch-point for customers that make up an ever growing client baseVerse yourself in the services that our client offers in order to best meet customer needsEnsure that projects are being executed in an efficient and timely mannerEngage with clients with a professionalism that reflects the company’s brandTake ownership of client relationships in a growing business to aid your career progression The Package: A competitive basic salary of £20kA vibrant culture, welcoming atmosphere and regular socialsLucrative bonus/incentive schemesPension schemeExcellent progression and personal development made availableYou:GCSEs in Maths and EnglishExcellent interpersonal/communication skillsAmbitious, resilient and determinedPrevious experience speaking to customers over the phone is beneficialPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    • manchester, greater manchester
    • permanent
    • £20,000 - £20,000, per year, £20000 per annum, Benefits: OTE and a comprehensive wider package!
    • full-time
    Role: Trainee Customer Advisor Sector: TechnologyCommunications, research and project management are all functions synonymous with the client we’re representing. They’re looking for Trainee Customer Advisors to join their dynamic office as first line customer support in order to aid in their rapid growth!With an ever growing client base, the organisation requires a friendly individual to take ownership in managing client relationships. Successful candidates will be in regular contact with professionals from a variety of industries and sectors. As such, they will be highly organised, ensuring that projects are executed in an efficient, timely and profitable manner and that clients understand the full range of services that the organisation provides. A fantastic package awaits successful candidates! A generous salary structure, lucrative incentive schemes and a welcoming, inclusive office atmosphere are a few select benefits offered by the company.The Role:Act as a day to day touch-point for customers that make up an ever growing client baseVerse yourself in the services that our client offers in order to best meet customer needsEnsure that projects are being executed in an efficient and timely mannerEngage with clients with a professionalism that reflects the company’s brandTake ownership of client relationships in a growing business to aid your career progression The Package: A competitive basic salary of £20kA vibrant culture, welcoming atmosphere and regular socialsLucrative bonus/incentive schemesPension schemeExcellent progression and personal development made availableYou:GCSEs in Maths and EnglishExcellent interpersonal/communication skillsAmbitious, resilient and determinedPrevious experience speaking to customers over the phone is beneficialPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    Role: Trainee Customer Advisor Sector: TechnologyCommunications, research and project management are all functions synonymous with the client we’re representing. They’re looking for Trainee Customer Advisors to join their dynamic office as first line customer support in order to aid in their rapid growth!With an ever growing client base, the organisation requires a friendly individual to take ownership in managing client relationships. Successful candidates will be in regular contact with professionals from a variety of industries and sectors. As such, they will be highly organised, ensuring that projects are executed in an efficient, timely and profitable manner and that clients understand the full range of services that the organisation provides. A fantastic package awaits successful candidates! A generous salary structure, lucrative incentive schemes and a welcoming, inclusive office atmosphere are a few select benefits offered by the company.The Role:Act as a day to day touch-point for customers that make up an ever growing client baseVerse yourself in the services that our client offers in order to best meet customer needsEnsure that projects are being executed in an efficient and timely mannerEngage with clients with a professionalism that reflects the company’s brandTake ownership of client relationships in a growing business to aid your career progression The Package: A competitive basic salary of £20kA vibrant culture, welcoming atmosphere and regular socialsLucrative bonus/incentive schemesPension schemeExcellent progression and personal development made availableYou:GCSEs in Maths and EnglishExcellent interpersonal/communication skillsAmbitious, resilient and determinedPrevious experience speaking to customers over the phone is beneficialPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    • manchester, greater manchester
    • permanent
    • £20,000 - £20,000, per year, £20000 per annum, Benefits: OTE and a comprehensive wider package!
    • full-time
    Role: Trainee Customer Advisor Sector: TechnologyCommunications, research and project management are all functions synonymous with the client we’re representing. They’re looking for Trainee Customer Advisors to join their dynamic office as first line customer support in order to aid in their rapid growth!With an ever growing client base, the organisation requires a friendly individual to take ownership in managing client relationships. Successful candidates will be in regular contact with professionals from a variety of industries and sectors. As such, they will be highly organised, ensuring that projects are executed in an efficient, timely and profitable manner and that clients understand the full range of services that the organisation provides. A fantastic package awaits successful candidates! A generous salary structure, lucrative incentive schemes and a welcoming, inclusive office atmosphere are a few select benefits offered by the company.The Role:Act as a day to day touch-point for customers that make up an ever growing client baseVerse yourself in the services that our client offers in order to best meet customer needsEnsure that projects are being executed in an efficient and timely mannerEngage with clients with a professionalism that reflects the company’s brandTake ownership of client relationships in a growing business to aid your career progression The Package: A competitive basic salary of £20kA vibrant culture, welcoming atmosphere and regular socialsLucrative bonus/incentive schemesPension schemeExcellent progression and personal development made availableYou:GCSEs in Maths and EnglishExcellent interpersonal/communication skillsAmbitious, resilient and determinedPrevious experience speaking to customers over the phone is beneficialPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    Role: Trainee Customer Advisor Sector: TechnologyCommunications, research and project management are all functions synonymous with the client we’re representing. They’re looking for Trainee Customer Advisors to join their dynamic office as first line customer support in order to aid in their rapid growth!With an ever growing client base, the organisation requires a friendly individual to take ownership in managing client relationships. Successful candidates will be in regular contact with professionals from a variety of industries and sectors. As such, they will be highly organised, ensuring that projects are executed in an efficient, timely and profitable manner and that clients understand the full range of services that the organisation provides. A fantastic package awaits successful candidates! A generous salary structure, lucrative incentive schemes and a welcoming, inclusive office atmosphere are a few select benefits offered by the company.The Role:Act as a day to day touch-point for customers that make up an ever growing client baseVerse yourself in the services that our client offers in order to best meet customer needsEnsure that projects are being executed in an efficient and timely mannerEngage with clients with a professionalism that reflects the company’s brandTake ownership of client relationships in a growing business to aid your career progression The Package: A competitive basic salary of £20kA vibrant culture, welcoming atmosphere and regular socialsLucrative bonus/incentive schemesPension schemeExcellent progression and personal development made availableYou:GCSEs in Maths and EnglishExcellent interpersonal/communication skillsAmbitious, resilient and determinedPrevious experience speaking to customers over the phone is beneficialPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    • manchester, greater manchester
    • permanent
    • £20,000 - £20,000, per year, £20000 per annum, Benefits: OTE and a comprehensive wider package!
    • full-time
    Role: Trainee Customer Advisor Sector: TechnologyCommunications, research and project management are all functions synonymous with the client we’re representing. They’re looking for Trainee Customer Advisors to join their dynamic office as first line customer support in order to aid in their rapid growth!With an ever growing client base, the organisation requires a friendly individual to take ownership in managing client relationships. Successful candidates will be in regular contact with professionals from a variety of industries and sectors. As such, they will be highly organised, ensuring that projects are executed in an efficient, timely and profitable manner and that clients understand the full range of services that the organisation provides. A fantastic package awaits successful candidates! A generous salary structure, lucrative incentive schemes and a welcoming, inclusive office atmosphere are a few select benefits offered by the company.The Role:Act as a day to day touch-point for customers that make up an ever growing client baseVerse yourself in the services that our client offers in order to best meet customer needsEnsure that projects are being executed in an efficient and timely mannerEngage with clients with a professionalism that reflects the company’s brandTake ownership of client relationships in a growing business to aid your career progression The Package: A competitive basic salary of £20kA vibrant culture, welcoming atmosphere and regular socialsLucrative bonus/incentive schemesPension schemeExcellent progression and personal development made availableYou:GCSEs in Maths and EnglishExcellent interpersonal/communication skillsAmbitious, resilient and determinedPrevious experience speaking to customers over the phone is beneficialPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    Role: Trainee Customer Advisor Sector: TechnologyCommunications, research and project management are all functions synonymous with the client we’re representing. They’re looking for Trainee Customer Advisors to join their dynamic office as first line customer support in order to aid in their rapid growth!With an ever growing client base, the organisation requires a friendly individual to take ownership in managing client relationships. Successful candidates will be in regular contact with professionals from a variety of industries and sectors. As such, they will be highly organised, ensuring that projects are executed in an efficient, timely and profitable manner and that clients understand the full range of services that the organisation provides. A fantastic package awaits successful candidates! A generous salary structure, lucrative incentive schemes and a welcoming, inclusive office atmosphere are a few select benefits offered by the company.The Role:Act as a day to day touch-point for customers that make up an ever growing client baseVerse yourself in the services that our client offers in order to best meet customer needsEnsure that projects are being executed in an efficient and timely mannerEngage with clients with a professionalism that reflects the company’s brandTake ownership of client relationships in a growing business to aid your career progression The Package: A competitive basic salary of £20kA vibrant culture, welcoming atmosphere and regular socialsLucrative bonus/incentive schemesPension schemeExcellent progression and personal development made availableYou:GCSEs in Maths and EnglishExcellent interpersonal/communication skillsAmbitious, resilient and determinedPrevious experience speaking to customers over the phone is beneficialPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    • salford, greater manchester
    • permanent
    • £25,000 - £40,000, per year, £25000 - £40000 per annum
    • full-time
    Job Title: Customer Success Manager Salary: £25,000 basic + Bonus Sector: Finance – Payment SolutionsOur client are a large, widely renowned Technology and Banking enterprise – one with proven, established pedigree. They heavily invest in their staff and the role is geared towards your progression. With a presence in countries all over the globe, they support more than 500,000 organisations of every size and sector.  The role of Customer Success Team Agent is an unrivalled opportunity to launch a career with a prestigious, global blue-chip organisation.  Customer Success Manager Package:A competitive basic salary of £25,000, with more assured as you progressAnnual bonusExcellent exposure with a major name in a lucrative, exciting industryGreat scope for progressionA friendly, fast paced working culture with regular socialsLucrative bonus and incentive schemesPensionCustomer Success Manager Role:Manage inbound calls from UK Business customers who query their current pricing, raise questions about the account closure process or who actually request the closure of their accountUsing excellent investigation and diagnostic skills, the role holder will be required to discuss the customer’s current situation and identify any key causes for concern from the customer’s perspectiveThese should then be resolved through the recommendation of alternative solutions or services if appropriate with the aim of improving customer satisfactionWork alongside other operational areas of the business to ensure a seamless customer experience and to promote the function of the team at all timesAchieve monthly/annual individual and team targetsCustomer Success Manager Requirements:Degree educated ideallyPossess exceptional communication and interpersonal skills – you must really enjoy engaging with others on a regular basisConfident problem solver and decision makerSelf-motivated, with a strong desire to succeedExcellent customer servicePareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    Job Title: Customer Success Manager Salary: £25,000 basic + Bonus Sector: Finance – Payment SolutionsOur client are a large, widely renowned Technology and Banking enterprise – one with proven, established pedigree. They heavily invest in their staff and the role is geared towards your progression. With a presence in countries all over the globe, they support more than 500,000 organisations of every size and sector.  The role of Customer Success Team Agent is an unrivalled opportunity to launch a career with a prestigious, global blue-chip organisation.  Customer Success Manager Package:A competitive basic salary of £25,000, with more assured as you progressAnnual bonusExcellent exposure with a major name in a lucrative, exciting industryGreat scope for progressionA friendly, fast paced working culture with regular socialsLucrative bonus and incentive schemesPensionCustomer Success Manager Role:Manage inbound calls from UK Business customers who query their current pricing, raise questions about the account closure process or who actually request the closure of their accountUsing excellent investigation and diagnostic skills, the role holder will be required to discuss the customer’s current situation and identify any key causes for concern from the customer’s perspectiveThese should then be resolved through the recommendation of alternative solutions or services if appropriate with the aim of improving customer satisfactionWork alongside other operational areas of the business to ensure a seamless customer experience and to promote the function of the team at all timesAchieve monthly/annual individual and team targetsCustomer Success Manager Requirements:Degree educated ideallyPossess exceptional communication and interpersonal skills – you must really enjoy engaging with others on a regular basisConfident problem solver and decision makerSelf-motivated, with a strong desire to succeedExcellent customer servicePareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    • salford, greater manchester
    • permanent
    • £25,000 - £40,000, per year, £25000 - £40000 per annum
    • full-time
    Job Title: Customer Success Manager Salary: £25,000 basic + Bonus Sector: Finance – Payment SolutionsOur client are a large, widely renowned Technology and Banking enterprise – one with proven, established pedigree. They heavily invest in their staff and the role is geared towards your progression. With a presence in countries all over the globe, they support more than 500,000 organisations of every size and sector.  The role of Customer Success Team Agent is an unrivalled opportunity to launch a career with a prestigious, global blue-chip organisation.  Customer Success Manager Package:A competitive basic salary of £25,000, with more assured as you progressAnnual bonusExcellent exposure with a major name in a lucrative, exciting industryGreat scope for progressionA friendly, fast paced working culture with regular socialsLucrative bonus and incentive schemesPensionCustomer Success Manager Role:Manage inbound calls from UK Business customers who query their current pricing, raise questions about the account closure process or who actually request the closure of their accountUsing excellent investigation and diagnostic skills, the role holder will be required to discuss the customer’s current situation and identify any key causes for concern from the customer’s perspectiveThese should then be resolved through the recommendation of alternative solutions or services if appropriate with the aim of improving customer satisfactionWork alongside other operational areas of the business to ensure a seamless customer experience and to promote the function of the team at all timesAchieve monthly/annual individual and team targetsCustomer Success Manager Requirements:Degree educated ideallyPossess exceptional communication and interpersonal skills – you must really enjoy engaging with others on a regular basisConfident problem solver and decision makerSelf-motivated, with a strong desire to succeedExcellent customer servicePareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
    Job Title: Customer Success Manager Salary: £25,000 basic + Bonus Sector: Finance – Payment SolutionsOur client are a large, widely renowned Technology and Banking enterprise – one with proven, established pedigree. They heavily invest in their staff and the role is geared towards your progression. With a presence in countries all over the globe, they support more than 500,000 organisations of every size and sector.  The role of Customer Success Team Agent is an unrivalled opportunity to launch a career with a prestigious, global blue-chip organisation.  Customer Success Manager Package:A competitive basic salary of £25,000, with more assured as you progressAnnual bonusExcellent exposure with a major name in a lucrative, exciting industryGreat scope for progressionA friendly, fast paced working culture with regular socialsLucrative bonus and incentive schemesPensionCustomer Success Manager Role:Manage inbound calls from UK Business customers who query their current pricing, raise questions about the account closure process or who actually request the closure of their accountUsing excellent investigation and diagnostic skills, the role holder will be required to discuss the customer’s current situation and identify any key causes for concern from the customer’s perspectiveThese should then be resolved through the recommendation of alternative solutions or services if appropriate with the aim of improving customer satisfactionWork alongside other operational areas of the business to ensure a seamless customer experience and to promote the function of the team at all timesAchieve monthly/annual individual and team targetsCustomer Success Manager Requirements:Degree educated ideallyPossess exceptional communication and interpersonal skills – you must really enjoy engaging with others on a regular basisConfident problem solver and decision makerSelf-motivated, with a strong desire to succeedExcellent customer servicePareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.

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