1 job found in Coventry, West Midlands

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    • coventry, west midlands
    • temp to perm
    • £10.00 - £11.00 per hour
    • full-time
    OverviewJob Type: Temporary Job Title: Customer Service Scheduler Salary: £9.50 - £11Location: Coventry About the Role & CompanyThis organisation is a leading provider in fleet management solutions. As a customer service advisor you will be tasked with helping to manage one of the companies largest accounts. You will be in contact with this companies drivers and solving any issues relating to faults quickly and efficiently. ResponsibilitiesYou will be tasked with dealing with faults from customers and arranging repairs within a set time period If repairs can not be made you will need to process another vehicle for the customer to have access to Working with in-house systems Reporting relevant information quickly and accruately Dealing with inbound and outbound calls Working to SLA'a & KPI's What you'll needPrevious experience working in a customer service role is cruical Experience in working to tight deadlines and under pressure An ability to pick up systems quickly A passion for the automotive industry and vehicles A proven track record within customer service Benefits Free on site parkingPotential to go perm if performing well Modern office environment On-site cafe Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    OverviewJob Type: Temporary Job Title: Customer Service Scheduler Salary: £9.50 - £11Location: Coventry About the Role & CompanyThis organisation is a leading provider in fleet management solutions. As a customer service advisor you will be tasked with helping to manage one of the companies largest accounts. You will be in contact with this companies drivers and solving any issues relating to faults quickly and efficiently. ResponsibilitiesYou will be tasked with dealing with faults from customers and arranging repairs within a set time period If repairs can not be made you will need to process another vehicle for the customer to have access to Working with in-house systems Reporting relevant information quickly and accruately Dealing with inbound and outbound calls Working to SLA'a & KPI's What you'll needPrevious experience working in a customer service role is cruical Experience in working to tight deadlines and under pressure An ability to pick up systems quickly A passion for the automotive industry and vehicles A proven track record within customer service Benefits Free on site parkingPotential to go perm if performing well Modern office environment On-site cafe Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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