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    • basildon, essex
    • permanent
    • £25,000 - £30,000 per year
    • full-time
    Overview Service Delivery - Regularly monitoring quality and productivity at team level to ensure that the processing of Platform Dealing meet and exceed client expectations in relation to Service Level Agreements (SLA) and Key Performance Indicators (KPI) Quality - Ensure that checking of work undertaken by the team is completed accurately with errors logged appropriately. All queries directed to the team to be answered/redirected within acceptable time frames. Process Management & Procedures - Manage the writing of new and review of existing procedures within the team as well as assisting processing teams with their procedures by providing input and feedback. Monitor and control the processes and procedures carried out within the team, ensuring that they operate within the confines of the regulatory regime and where necessary appropriate action is taken to resolve issues in a timely and effective manner. Staff/Operational Management, Training & Development - Manage and oversee dealing team formulating short and term strategic plans where appropriate. Managing the activities of the Platform Dealing Team, supporting the Team Leader, providing regular feedback on performance and appropriately targeted coaching and development. Provide guidance on in-house training and courses. Ensure team are up to date with sufficient knowledge to carry out their role proficiently. Offshore Management - Incorporate the offshore function in review, planning and communication activities. Ensure best practice is shared and processes are aligned across both locations. Maintain regular communication activities to address processing challenges and support a good relationship between both parties. Departmental Communication - Cascade necessary information to direct reports and departmental colleagues concerning their work in order for processing of dealing and associated tasks to be carried out efficiently and within SLA. Develop and maintain mechanisms within the department, sufficient to ensure that all team members are fully aware of issues which affect their work. Service Enhancement - Identifying opportunities to enhance the service provided to clients and developing follow through actions in conjunction with internal and external colleagues. Improvements - suggesting improvements to departmental processes when identified during process reviews, ensuring any subsequent implementation is clearly communicated to necessary parties Budgetary control - assist with managing the departmental budget and forecasts. Audits - Manage the collation of required documentation prior to meetings. Ensure all Audit reviews are represented by a team member who is fully trained on the process. To uphold responsibilities for risk and business continuity practices as appropriate to the position the role holds within the organisation. To comply with the regulatory regimes in which SS&C operates, with particular consideration given to relevant Client Asset, Data Protection and Financial Crime Prevention regulations, as appropriate to the above role. To attend Client Asset training as defined for your Department/Role as part of the CASS Training Programme. To ensure all activities are undertaken in accordance with established CASS procedures & controls, and that any changes to activities are considered for CASS implications. To escalate issues or potential breaches to Line Manager/CASS SME, to enable consideration for CASS implications.Quality: * All employees are accountable for the delivery of a Quality service, driving for excellence in all their work activities: To be quality driven, aiming for 100% accuracy and timeliness of delivery. To effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (internal and external). To continuously review processes and practices relating to the role and act as a catalyst for change and improvement in individual and team performance. To observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties. To communicate and promote the values which reinforce and support a consistent quality culture. All Line Managers are accountable for the following: To communicate openly and honestly with their team Addressing issues relating to performance or adherence to professional standards To ask, listen and understand the teamRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    Overview Service Delivery - Regularly monitoring quality and productivity at team level to ensure that the processing of Platform Dealing meet and exceed client expectations in relation to Service Level Agreements (SLA) and Key Performance Indicators (KPI) Quality - Ensure that checking of work undertaken by the team is completed accurately with errors logged appropriately. All queries directed to the team to be answered/redirected within acceptable time frames. Process Management & Procedures - Manage the writing of new and review of existing procedures within the team as well as assisting processing teams with their procedures by providing input and feedback. Monitor and control the processes and procedures carried out within the team, ensuring that they operate within the confines of the regulatory regime and where necessary appropriate action is taken to resolve issues in a timely and effective manner. Staff/Operational Management, Training & Development - Manage and oversee dealing team formulating short and term strategic plans where appropriate. Managing the activities of the Platform Dealing Team, supporting the Team Leader, providing regular feedback on performance and appropriately targeted coaching and development. Provide guidance on in-house training and courses. Ensure team are up to date with sufficient knowledge to carry out their role proficiently. Offshore Management - Incorporate the offshore function in review, planning and communication activities. Ensure best practice is shared and processes are aligned across both locations. Maintain regular communication activities to address processing challenges and support a good relationship between both parties. Departmental Communication - Cascade necessary information to direct reports and departmental colleagues concerning their work in order for processing of dealing and associated tasks to be carried out efficiently and within SLA. Develop and maintain mechanisms within the department, sufficient to ensure that all team members are fully aware of issues which affect their work. Service Enhancement - Identifying opportunities to enhance the service provided to clients and developing follow through actions in conjunction with internal and external colleagues. Improvements - suggesting improvements to departmental processes when identified during process reviews, ensuring any subsequent implementation is clearly communicated to necessary parties Budgetary control - assist with managing the departmental budget and forecasts. Audits - Manage the collation of required documentation prior to meetings. Ensure all Audit reviews are represented by a team member who is fully trained on the process. To uphold responsibilities for risk and business continuity practices as appropriate to the position the role holds within the organisation. To comply with the regulatory regimes in which SS&C operates, with particular consideration given to relevant Client Asset, Data Protection and Financial Crime Prevention regulations, as appropriate to the above role. To attend Client Asset training as defined for your Department/Role as part of the CASS Training Programme. To ensure all activities are undertaken in accordance with established CASS procedures & controls, and that any changes to activities are considered for CASS implications. To escalate issues or potential breaches to Line Manager/CASS SME, to enable consideration for CASS implications.Quality: * All employees are accountable for the delivery of a Quality service, driving for excellence in all their work activities: To be quality driven, aiming for 100% accuracy and timeliness of delivery. To effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (internal and external). To continuously review processes and practices relating to the role and act as a catalyst for change and improvement in individual and team performance. To observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties. To communicate and promote the values which reinforce and support a consistent quality culture. All Line Managers are accountable for the following: To communicate openly and honestly with their team Addressing issues relating to performance or adherence to professional standards To ask, listen and understand the teamRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    • basildon, essex
    • permanent
    • £55,000 - £75,000 per year
    • full-time
    BUSINESS ANALYST We are recruiting for a Business Analyst to join a leading Financial Services Software firm.There are a range of opportunities available across: Central Business AnalysisInception - Project Creation This is an exciting contract opportunity, working to drive large scale, high-profile change for a range of clients. Responsibilities include: Identify and initiate business change; Participate in reviews and identify areas where there is an opportunity for change.Review change request received internally and externally; Analyse requests, validate business problems and establish business benefits. Analysis across all areas of business change; system, operational change, operational enablers;Facilitation of stakeholder discussions for change, collaboration forums and workshops where business, client and IT representatives discuss change requests and potential solutions.Elicitation and engineering of high level requirements; Understanding business opportunities, drivers, constraints and documenting these in high level requirements; designed to form the foundations of detailed epic elaboration during later phases of analysis and delivery.Your skills and experience:The successful candidate will benefit from having: Excellent understanding of business analysis within the SDLC including strategic, business and IT change analysisExtensive in-depth experience within the UK Funds / Wealth Management industry with full lifecycle experience of delivering solutions across multi asset typesUnderstanding of key technology providers and varying operating modelsBCS Diploma or similar in Business AnalysisExperience of different project methodologies e.g. Agile, WaterfallFlex-working: Moving towards a hybrid business model with circa 8 days a month in the office in Basildon.If you are interested in being considered for this opportunity, please apply below. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    BUSINESS ANALYST We are recruiting for a Business Analyst to join a leading Financial Services Software firm.There are a range of opportunities available across: Central Business AnalysisInception - Project Creation This is an exciting contract opportunity, working to drive large scale, high-profile change for a range of clients. Responsibilities include: Identify and initiate business change; Participate in reviews and identify areas where there is an opportunity for change.Review change request received internally and externally; Analyse requests, validate business problems and establish business benefits. Analysis across all areas of business change; system, operational change, operational enablers;Facilitation of stakeholder discussions for change, collaboration forums and workshops where business, client and IT representatives discuss change requests and potential solutions.Elicitation and engineering of high level requirements; Understanding business opportunities, drivers, constraints and documenting these in high level requirements; designed to form the foundations of detailed epic elaboration during later phases of analysis and delivery.Your skills and experience:The successful candidate will benefit from having: Excellent understanding of business analysis within the SDLC including strategic, business and IT change analysisExtensive in-depth experience within the UK Funds / Wealth Management industry with full lifecycle experience of delivering solutions across multi asset typesUnderstanding of key technology providers and varying operating modelsBCS Diploma or similar in Business AnalysisExperience of different project methodologies e.g. Agile, WaterfallFlex-working: Moving towards a hybrid business model with circa 8 days a month in the office in Basildon.If you are interested in being considered for this opportunity, please apply below. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    • basildon, essex
    • permanent
    • £60,000 - £90,000 per year
    • full-time
    PROJECT MANAGER We are recruiting for a Procurement Manager to join a leading Financial Services Software firm.There are a range of opportunities available across: Wealth Management IT Operational Optimisation Regulation Inception - Project Creation This is an exciting contract opportunity, working to drive large scale, high-profile change for a range of clients. Responsibilities include: To manage complex / multi stream projects and/or large programmes of work to agreed timelines, budgets and the required quality standards with a key focus on RAID management, financial control and reporting.To work directly and regularly with the sponsors/owners and technical teams, as well as other project stakeholders and 3rd Parties ensuring projects are effectively resourced. To manage relationships with a wide range of groups (including all project contributors).To support and be involved in the Inception Process where required for projects/programmes, governance, reporting and facilitating the handover from inception to the design and subsequent delivery stages of the projects.Your skills and experience:The successful candidate will benefit from having: Proven project delivery over a minimum of 5 years ideally in a financial services environment. A strong understanding of financial control, budget management, and risk and issue management.Ability to drive change and effectively manage projects and stakeholders.Ability to work under pressure, maintaining a calm and assertive manner at all times.Prince 2 or Agile qualified desirable Flex-working: Moving towards a hybrid business model with circa 8 days a month in the office in Basildon.If you are interested in being considered for this opportunity, please apply below. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    PROJECT MANAGER We are recruiting for a Procurement Manager to join a leading Financial Services Software firm.There are a range of opportunities available across: Wealth Management IT Operational Optimisation Regulation Inception - Project Creation This is an exciting contract opportunity, working to drive large scale, high-profile change for a range of clients. Responsibilities include: To manage complex / multi stream projects and/or large programmes of work to agreed timelines, budgets and the required quality standards with a key focus on RAID management, financial control and reporting.To work directly and regularly with the sponsors/owners and technical teams, as well as other project stakeholders and 3rd Parties ensuring projects are effectively resourced. To manage relationships with a wide range of groups (including all project contributors).To support and be involved in the Inception Process where required for projects/programmes, governance, reporting and facilitating the handover from inception to the design and subsequent delivery stages of the projects.Your skills and experience:The successful candidate will benefit from having: Proven project delivery over a minimum of 5 years ideally in a financial services environment. A strong understanding of financial control, budget management, and risk and issue management.Ability to drive change and effectively manage projects and stakeholders.Ability to work under pressure, maintaining a calm and assertive manner at all times.Prince 2 or Agile qualified desirable Flex-working: Moving towards a hybrid business model with circa 8 days a month in the office in Basildon.If you are interested in being considered for this opportunity, please apply below. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    • chelmsford, essex
    • permanent
    • £25,000 - £30,000 per year
    • full-time
    This role requires the associate to be proficient and gain an in-depth understanding of the SAR process and requirements of our management companies, being able to use developed specialised skills to complete a wide range of Financial Crime related tasks with a limited degree of supervision.The associate will work alongside and on behalf of Management Companies and their contacts and become a point of reference for all queries that relate to a SAR or fraud case.The associate will be able to work within strict guidelines, and question/escalate where appropriate. Complete work in line with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). The associate must:Exercise due care and diligence, ensuring the areas the role they are responsible for are organised and controlled.To uphold responsibilities for risk and business continuity practices as appropriate to the position the role holds within the organisation.To comply with the regulatory regimes in which my client operates, with particular consideration given to Financial Crime Prevention regulations, as appropriate to the above role.Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    This role requires the associate to be proficient and gain an in-depth understanding of the SAR process and requirements of our management companies, being able to use developed specialised skills to complete a wide range of Financial Crime related tasks with a limited degree of supervision.The associate will work alongside and on behalf of Management Companies and their contacts and become a point of reference for all queries that relate to a SAR or fraud case.The associate will be able to work within strict guidelines, and question/escalate where appropriate. Complete work in line with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). The associate must:Exercise due care and diligence, ensuring the areas the role they are responsible for are organised and controlled.To uphold responsibilities for risk and business continuity practices as appropriate to the position the role holds within the organisation.To comply with the regulatory regimes in which my client operates, with particular consideration given to Financial Crime Prevention regulations, as appropriate to the above role.Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    • basildon, essex
    • permanent
    • £28,000 - £35,000 per year
    • full-time
    This role requires the associate to be proficient and gain an in-depth understanding of Corporate KYC and AML requirements, being able to use developed specialised skills to complete a wide range of tasks with a limited degree of supervision.The associate will work alongside designated Management Companies and their contacts and become a point of reference for all queries that relate to a Corporate investor. KYC Subject Matter Expert - Corporate AccountsThis role requires understanding of all corporate sub types and how they are set up, structured and what documentation is required to satisfy KYC/AML regulations.● Listed Public Companies● UK and EEA regulated firms● Nominees● Non UK and EEA regulated firms● Distributor● Platforms● Collective investment schemes/Fund of Funds● Lawyers and Accountants acting in a professional capacity● Pension Schemes (local authority, regulated, registered, SASS and unregulatedschemes)● Private Corporates● Charities (Registered, incorporated and unincorporated and unregistered)● Trusts● Religious bodies (Churches and places of worship)● Other Corporates such as clubs and societies The Ideal Candidate● Understanding of the regulatory requirements for KYC and AML for Corporate Structures● Excellent communication skills● Good keyboard skills to include awareness of MS Office packages● Ability to analyse and appraise work, to identify potential areas of concern that could lead to risk● Willingness to study for ICA or equivalent CDD qualification● Previous experience working within the Financial Services IndustryRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    This role requires the associate to be proficient and gain an in-depth understanding of Corporate KYC and AML requirements, being able to use developed specialised skills to complete a wide range of tasks with a limited degree of supervision.The associate will work alongside designated Management Companies and their contacts and become a point of reference for all queries that relate to a Corporate investor. KYC Subject Matter Expert - Corporate AccountsThis role requires understanding of all corporate sub types and how they are set up, structured and what documentation is required to satisfy KYC/AML regulations.● Listed Public Companies● UK and EEA regulated firms● Nominees● Non UK and EEA regulated firms● Distributor● Platforms● Collective investment schemes/Fund of Funds● Lawyers and Accountants acting in a professional capacity● Pension Schemes (local authority, regulated, registered, SASS and unregulatedschemes)● Private Corporates● Charities (Registered, incorporated and unincorporated and unregistered)● Trusts● Religious bodies (Churches and places of worship)● Other Corporates such as clubs and societies The Ideal Candidate● Understanding of the regulatory requirements for KYC and AML for Corporate Structures● Excellent communication skills● Good keyboard skills to include awareness of MS Office packages● Ability to analyse and appraise work, to identify potential areas of concern that could lead to risk● Willingness to study for ICA or equivalent CDD qualification● Previous experience working within the Financial Services IndustryRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

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