swedish/finnish customer service in watford

posted
job type
permanent
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job details

posted
location
watford, east of england
job category
customer services
job type
permanent
working hours
Full-Time
reference number
05/09/2018
phone
0207 786 8042
apply now

job description

Are you a Swedish or Finnish speaker with a good level of English? Want to work for a well established and respected organisation? We are looking for a fluent Swedish and Finnish speakers with a good level English for a fantastic Customer Service position based in Watford. The successful candidate will enjoy a £26,000 salary on top of a selection of excellent benefits.

What's in it for you?
* £26,000 per annum
* Free, on-site parking.
* Vast, fast-tracked career opportunities.
* Heavily invested training programme and support.
* A selection of super benefits including pension, private healthcare & a lunch allowance.
* Market leading, well established company who have been named in the Times top 100 companies to work for on several occasions.

What the job entails:
* Speaking with customers advising the best solution to deal with their technical queries.
* Keeping records of queries and resolutions.
* Troubleshooting devices.

What we're looking for:
* Fluency in both Swedish or Finnish and English, spoken and written is a must. (Another Nordic language is a plus)
* A customer orientated individual with a lot of empathy.
* Experience on the telephone is ideal however not essential.
* Someone with fantastic communication skills is a must.
* The ability to handle those "difficult" customers.

This is superb career opportunity for a motivated individual looking to kick-start their career in customer service.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit www.randstad.co.uk/how-i-became to find out what you could become.

skills

adaptability,attention to detail,communication,handle complaints,customer care,detail oriented,empathy,friendliness,language knowledge,listening,patience,people oriented,problem solving,verbal communication,written communications