team manager in shirley

job type
£ 25,000 per year
apply now

job details

shirley, west midlands
job category
job type
working hours
£ 25,000 per year
Sales Management
reference number
0121 212 0142
apply now

job description

Are you a keen sales person who loves managing your own team? Are you driven for success and thrive on coaching and mentoring your staff?

I am recruiting for a Team Manager to work for a telemarketing company near to Solihull, you will be working in a medium sized office and responsible for around 7-10 staff. You will need to have had experience in a sales background as a Team Manager.

Your Responsibilities

* Lead a team of telemarketers by example
* Coach and mentor staff on the sales process
* Support the team with lead generation and arranging visits
* Working with the Sales Managers to drive productivity among your team
* Manage team data - KPIs, call statistics etc.
* Liaise with the client directly to ensure the contract SLA's are being met at all times
* Carry out a weekly calibration session
* Listen to previous calls and offer advise and coaching
* Manage the team on a day to day basis

Your Skills/ Experience

* At least 5 years experience in a call centre environment
* At least 2 years experience of management
* Experience of managing a team, dealing with productivity
* Ability to analyse figures, sales data etc.
* Excellent communication skills

Competitive salary of £25000 a year

Usual hours of 0900- 1700 but must be flexible to occasionally work to 1900 or Saturday mornings

Immediate start opportunity

If you think this is the role for you… please click apply today!

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.


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