administrative assistant in north chicago

job type
US$ 12.50 per hour
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job details

north chicago, illinois
job category
Biotechnology & Pharmaceutical
job type
US$ 12.50 per hour
reference number
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job description

Job Title: Information Specialist II

Position Description

  • Primarily responsible for the registration and accurate entry of high volumes of adverse event data into pharmacovigilance database, within required timeframes to ensure compliance with departmental and regulatory guidelines.

Position Responsibilities

  • Accurate and timely registration of adverse event reports from initial receipt to data entry within required timeframes.
  • Accurate and timely processing of high volume of medical data within required timeframes to ensure regulatory compliance
  • Timely and accurate case prioritization for workflow routing
  • Effectively prioritizes and manages own time to complete assigned tasks
  • Demonstrates functional and technical knowledge and skills to perform the job at a high level of accomplishment
  • Clearly and succinctly communicates information to customers verbally and in writing
  • Demonstrates high level of customer service to both internal and external customers
  • Utilizes judgment skills to identify issues that impact the workflow
  • Uses rigorous logic and methods to solve difficult problems with effective solutions
  • Identifies gaps and areas that need improvement and communicates and/or implements recommendations/changes
  • Other responsibilities may include:

    • Train new personnel
    • Perform monthly Quality Assurance checks to ensure department quality compliance
    • Act as Subject Matter Expert in departmental projects, new system implementation or current system enhancements
    • Perform tasks outside one's own area of responsibility to help with departmental needs
  • Position Accountability/Scope:

    • Accountable to Medical Safety Surveillance/Support Operations management/leadership staff; functions with limited supervision.

Position Requirements

  • HS Diploma GED required
  • Associates, Bachelor's preferred.
  • Excellent computer and keyboarding skills, including Excel, PowerPoint, Word, and Outlook (or equivalent email system)
  • Proficient in querying databases and running reports
  • Prior superior experience and familiarity with computer databases
  • Superior attention to detail, quality, accuracy and timelines
  • Excellent time management and prioritization skills; ability to multi-task
  • Strong adaptability to switching tasks to meet business needs
  • Superior customer service skills
  • Ability to work independently with minimal supervision and ability to work within a team setting as an effective member of a team
  • Fast learner of technical and process skills/knowledge
  • Excellent communication skills, both verbal and written
  • Medical terminology knowledge preferred
  • Prior experience in a regulatory/medical setting preferred
  • Microsoft Office experience


  • Medical, Dental, and Vision Insurance
  • 401K Plan with Company Match
  • Life and AD&D Insurance

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.