customer service order entry representative in tucker

posted
job type
temporary
salary
US$ 13 per hour
apply now

job details

posted
location
tucker, georgia
job category
Administrative & Support Services
job type
temporary
salary
US$ 13 per hour
reference number
S_661642
phone
678-417-8818
apply now

job description

We are looking for someone that could provide clerical support to the customer service team. This person would need to be able to maintain a heavy workload in a fast paced environment, while ensuring deadlines are met. Below are a few primary job duties that this person may perform:

Responsibilities:
Assist and support the customer service department with daily administrative duties to ensure timely customer service is provided.
Verify accuracy of data and process in system
Order entry
Process credit memos
Generate reports
Assist in researching customer complaint issues, reviewing resolution with Customer Service Manager
Answer incoming phone calls, providing pricing and availability to customers
Freight claims investigation and follow up
Provide required documentation in response to customer inquiries, such as Certificate of Insurance documents, Safety data sheets, Certificate of Analysis, etc.

Working hours: 8:30 AM - 5:30 PM

Skills:
This person will need to be proficient with MS Office (Word, Excel, Outlook)

Qualifications:
.

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skills

This person will need to be proficient with MS Office (Word, Excel, Outlook)

qualification

.

responsibilities

Assist and support the customer service department with daily administrative duties to ensure timely customer service is provided. Verify accuracy of data and process in system Order entry Process credit memos Generate reports Assist in researching customer complaint issues, reviewing resolution with Customer Service Manager Answer incoming phone calls, providing pricing and availability to customers Freight claims investigation and follow up Provide required documentation in response to customer inquiries, such as Certificate of Insurance documents, Safety data sheets, Certificate of Analysis, etc.

educational requirements

Associate