servicenow technical lead in lansing

posted
job type
contract
salary
US$ 60 per hour
apply now

job details

posted
location
lansing, michigan
job category
Information Technology
job type
contract
salary
US$ 60 per hour
reference number
633004
phone
.
apply now

job description

job summary:

Our Lansing Area Client has a long term contract opportunity with potential to convert to a full time role next year for a ServiceNow Technical Lead/Developer. They are in need of a strong Lead that can help drive the process and give direction for use and configuration of ServiceNow.

 
location: Lansing, Michigan
job type: Contract
salary: $60 - 70 per hour
work hours: 8 to 5
education: No Degree Required
 
responsibilities:

Responsibilities:

  • Configure and customize the Service Now platform, including creating workflows.
  • Adhere to ServiceNow Platform Development best practices
  • Adhere to ServiceNow and Development lifecycle standards and processes. -
  • Load, manipulate and maintain data between ServiceNiw and other systems.
  • Work with stakeholders to generate views and reports as needed.
  • Assess current configuration of the platform and make recommendations for improvement including: system capabilities, automation, security risk, licensing risk and creating efficiencies based on the ServiceNow Roadmap
  • Thorough understanding of ITIL/ITSM processes.
  • Monitor health, usage and overall compliance of the application.
  • Provide subject matter expertise, act as ITIL process advocate to design, develop and implement ITIL processes with the platform
  • Create new applications and Services Portal pages on the ServiceNow platform.
  • Create new Service Portal pages.
  • Participate on an Agile development team with new development, improvements, integrations and defect fixes in the ServiceNow platform.
  • Development in both the core ITSM tool as well as PPM.
 
qualifications:
  • ServiceNow Certified Application Developer
  • 3+ Years' Experience with ServiceNow Implementations and a record of at least 3 successful Phase-1 Deployments as lead.
  • Leader that can help drive the process
 
skills:
  • Experience with Agile development and IT Infrastructure Library (ITIL) processes
  • Excellent verbal and written communication skills required
  • Experience in development and deployment of the ServiceNow platform.
  • ServiceNow Platform implementation experience in Service Strategy (Incident, Problem, Change, CMDB & Asset).
  • Experience in Configuration Management, administration of the Discovery tool and integration with other ServiceNow modules.
  • Integrations with 3rd party tools using (web services, SOAP, email, MID, etc...).
  • ServiceNow administration experience.
  • Development experience using JavaScript.
  • Development experience with web UI development technologies that include HTML, CSS, and AJAX.
  • Knowledge of one or more of the following: HTML/CSS, AJAX, Jelly, JSON, AngularJS.
  • Business process optimization experience preferred
  • Knowledge in building complete end to end application on the ServiceNow platform.
  • Ability to create widgets and complete Service Portal pages.
  • Experience in design and layout of Service Catalogs as well as the Service Portal in general.
  • Experience in leading a ServiceNow development team in an Agile environment.
  • Experience in scoped ServiceNow applications.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

skills

  • Experience with Agile development and IT Infrastructure Library (ITIL) processes
  • Excellent verbal and written communication skills required
  • Experience in development and deployment of the ServiceNow platform.
  • ServiceNow Platform implementation experience in Service Strategy (Incident, Problem, Change, CMDB & Asset).
  • Experience in Configuration Management, administration of the Discovery tool and integration with other ServiceNow modules.
  • Integrations with 3rd party tools using (web services, SOAP, email, MID, etc…).
  • ServiceNow administration experience.
  • Development experience using JavaScript.
  • Development experience with web UI development technologies that include HTML, CSS, and AJAX.
  • Knowledge of one or more of the following: HTML/CSS, AJAX, Jelly, JSON, AngularJS.
  • Business process optimization experience preferred
  • Knowledge in building complete end to end application on the ServiceNow platform.
  • Ability to create widgets and complete Service Portal pages.
  • Experience in design and layout of Service Catalogs as well as the Service Portal in general. 
  • Experience in leading a ServiceNow development team in an Agile environment. 
  • Experience in scoped ServiceNow applications.

qualification

  • ServiceNow Certified Application Developer
  • 3+ Years’ Experience with ServiceNow Implementations and a record of at least 3 successful Phase-1 Deployments as lead.
  • Leader that can help drive the process

responsibilities

Responsibilities:

  • Configure and customize the Service Now platform, including creating workflows.
  • Adhere to ServiceNow Platform Development best practices
  • Adhere to ServiceNow and Development lifecycle standards and processes. -
  • Load, manipulate and maintain data between ServiceNiw and other systems.
  • Work with stakeholders to generate views and reports as needed.
  • Assess current configuration of the platform and make recommendations for improvement including: system capabilities, automation, security risk, licensing risk and creating efficiencies based on the ServiceNow Roadmap
  • Thorough understanding of ITIL/ITSM processes.
  • Monitor health, usage and overall compliance of the application.
  • Provide subject matter expertise, act as ITIL process advocate to design, develop and implement ITIL processes with the platform
  • Create new applications and Services Portal pages on the ServiceNow platform.
  • Create new Service Portal pages.
  • Participate on an Agile development team with new development, improvements, integrations and defect fixes in the ServiceNow platform. 
  • Development in both the core ITSM tool as well as PPM.

educational requirements

No Degree Required