systems engineering manager in detroit

posted
job type
contract
salary
US$ 45 per hour
apply now

job details

posted
location
detroit, michigan
job category
Information Technology
job type
contract
salary
US$ 45 per hour
reference number
628312
phone
.
apply now

job description

job summary:

Position Overview:

We're seeking a Systems Engineering Manager to provide leadership, coordination and oversight for continuous improvement initiatives in IT Service Management function, using ServiceNow.

 
location: Detroit, Michigan
job type: Contract
salary: $45 - 55 per hour
work hours: 9 to 5
education: Associates
 
responsibilities:

Job Description/Responsibilities:

Work with the Director, Solution Architecture, and stakeholders to produce ServiceNow enhancement releases

Understand customer objectives, develop alternatives, and design solutions

Contribute to determination of the delivery approach in collaboration with customers to achieve objectives

Maintain expectations of all stakeholders throughout the solution lifecycle, through effective communication and demonstrations as solutions progress

Coordinate the efforts of multiple developers and customers to manage the full solution lifecycle

Ensure quality practices are maintained by the team and contribute to development and evolution of the knowledge base

 
qualifications:

Qualifications:

5-10 years as an IT professional in an enterprise with multiple customer business units, and increasing levels of responsibility in a variety of roles

Proven track record of customer satisfaction and delivery success

Well-versed in driving continuous improvement for ITIL-based Service Management/Operations Management organizations

Comprehensive practical experience in ServiceNow configuration, enhancement, and application development

Extensive skills in data acquisition and integration, including SOAP and REST

Proficient in JavaScript, HTML, CSS and passionate about creating an outstanding user experience

Successfully implemented domain separation and complex security models

Strong data analytics abilities to support performance measurement and decision making

 
skills: Past management responsibility to deliver enhancements for enterprise COTS/Saas platform(s)

Early roles should include systems engineer and/or developer for enterprise application(s)


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

skills

Past management responsibility to deliver enhancements for enterprise COTS/Saas platform(s)
Early roles should include systems engineer and/or developer for enterprise application(s)

qualification

Qualifications:
5-10 years as an IT professional in an enterprise with multiple customer business units, and increasing levels of responsibility in a variety of roles
Proven track record of customer satisfaction and delivery success
Well-versed in driving continuous improvement for ITIL-based Service Management/Operations Management organizations
Comprehensive practical experience in ServiceNow configuration, enhancement, and application development
Extensive skills in data acquisition and integration, including SOAP and REST
Proficient in JavaScript, HTML, CSS and passionate about creating an outstanding user experience
Successfully implemented domain separation and complex security models
Strong data analytics abilities to support performance measurement and decision making
 

responsibilities

Job Description/Responsibilities:
Work with the Director, Solution Architecture, and stakeholders to produce ServiceNow enhancement releases
Understand customer objectives, develop alternatives, and design solutions
Contribute to determination of the delivery approach in collaboration with customers to achieve objectives
Maintain expectations of all stakeholders throughout the solution lifecycle, through effective communication and demonstrations as solutions progress
Coordinate the efforts of multiple developers and customers to manage the full solution lifecycle
Ensure quality practices are maintained by the team and contribute to development and evolution of the knowledge base
 

educational requirements

Associates