By finding employees the work they are best suited for, and by finding employers the candidates who best fit into their organization, we create value for society as a whole.

Our ambition is to be an employer of choice. This helps us to continue to attract the best people, who in turn will provide our clients with the best service. Additionally, it enables us to contribute to a better society, as we can leverage our experience and expertise. As such, we help to maximize future employment and economic growth. Since the formulation of our core values in the 1970s, we have aspired to grow sustainably, our aim being to safeguard the business and its long-term viability, while taking the interests of all stakeholders into account. This aspiration is clearly reflected in our core value 'simultaneous promotion of all interests'.

Our strategy consists of four building blocks: strong concepts, best people, excellent execution and superior brands. They are our response to the external growth drivers and market trends in our industry. However, these building blocks only work in unison. Strong concepts are of little value without the right people to make them work. Excellent execution is impossible without the right concepts and the best people. And once these blocks come together, you can create the fourth building block: superior brands. Our strategic building blocks enable us to not only serve the interests of our stakeholders, but to create lasting value for all of them − our clients, our employees, our candidates and society at large.

from strategy to value creation

In 2011, we established our sustainability framework, which sets the direction for our ambitions. It is based on a series of dialogues with multiple stakeholders, and it identifies our key stakeholders (pillars). The Executive Board and Supervisory Board were closely involved in its development. The framework forms the heart of our value proposition and therefore reflects our activities from the perspective of our clients, candidates, employees, shareholders, society and employment markets.