Job Title: HR Executive - Payroll
Location: Gurgaon- DLF Square
Responsibilities:
1. Serve as the main point of contact for employees regarding payroll inquiries, including but not limited to paycheck distribution, deductions, taxes, and timekeeping.
2. Provide timely and accurate responses to employee inquiries via phone, email, or chat, demonstrating excellent customer service skills.
3. Collaborate with the payroll team to address complex payroll-related issues and discrepancies.
4. Assist employees with understanding payroll policies, procedures, and self-service tools.
5. Stay up-to-date on federal, state, and local payroll regulations to ensure compliance and accuracy.
6. Process payroll adjustments, including corrections and manual entries, as needed.
7. Maintain confidentiality and security of payroll information at all times.
8. Escalate unresolved issues to appropriate HR or payroll personnel for further investigation and resolution.
9. Document employee interactions and resolutions in the HR help desk system.
10. Participate in training sessions for new employees regarding payroll processes and procedures.
Qualifications:
1. Bachelor's degree in Human Resources, Business Administration, Finance, or related field preferred.
2. Prior experience in payroll processing or HR support role required.
3. Strong understanding of payroll processes, tax regulations, and compliance requirements.
4. Excellent communication skills, both verbal and written, with the ability to explain complex payroll concepts in a clear and concise manner.
5. Exceptional customer service skills with a focus on problem-solving and attention to detail.
6. Proficiency in payroll software and Microsoft Office Suite.
7. Ability to prioritize and manage multiple tasks in a fast-paced environment.
8. High level of integrity and ability to handle confidential information with discretion.
9. Strong organizational and time-management skills.
Job Title: HR Executive - Payroll
Location: Gurgaon- DLF Square
Responsibilities:
1. Serve as the main point of contact for employees regarding payroll inquiries, including but not limited to paycheck distribution, deductions, taxes, and timekeeping.
2. Provide timely and accurate responses to employee inquiries via phone, email, or chat, demonstrating excellent customer service skills.
3. Collaborate with the payroll team to address complex payroll-related issues and discrepancies.
4. Assist employees with understanding payroll policies, procedures, and self-service tools.
5. Stay up-to-date on federal, state, and local payroll regulations to ensure compliance and accuracy.
6. Process payroll adjustments, including corrections and manual entries, as needed.
7. Maintain confidentiality and security of payroll information at all times.
8. Escalate unresolved issues to appropriate HR or payroll personnel for further investigation and resolution.
9.
...