estonian call center agent in athens

posted
job type
μόνιμη
apply now

job details

posted
location
athens, attica
job category
customer service
job type
μόνιμη
reference number
12462
apply now

job description

Are you a native or near native Estonian speaker? Have you ever imagined yourself working as a Call Center Agent for Estonian speaking clients? Do you pride yourself with excellent customer service skills? Would you like the opportunity to live in historical Greece and learn more about the Greek culture and its people? Well, we have a fantastic opportunity to develop and grow your skills whilst working for a leading multinational organization based in Athens as a Customer Service Advisor.

Well, if you've said yes to all of the above, I think that it's time for you to apply! In this role, you will provide exceptional Customer Experience in the Estonian language.

Randstad's multilingual recruiters invite you to participate at our online live chat event for this position!  We hold two recruitment chats every week:

Every Tuesday between 16:00 and 17:00 (GMT +2). Register here.
Every Thursday, between 11:00 and 12:00 (GMT +2). Register here.

You will have the opportunity to e-meet our recruitment consultants & ask us any questions you may have. It is easy and free, all you need to do is register for the time that suits you best at the links above by using your smartphone, tablet or computer to join our live chat session. No need to download an app or software. We look forward to chatting with you online!

benefits

The company offers to the Estonian Call Center Agent position:

  • Excellent salary (14 salaries per year)
  • First class ongoing training and development
  • Career development opportunities
  • Relocation package in case you reside outside of Greece
  • You will join a multinational market leading call center company
  • Work in a vibrant and energetic Athens office with a real team focus
  • Free Greek language lessons
  • Multicultural and modern working environment
  • Onsite canteen and casual dress code
  • Employee relations team to assist you with integrating to the Greek lifestyle & culture
  • Fun interactive activities organised within the team (team events, excursions, themed parties, sporting events, etc
  • and much, much more

responsibilities

More specifically you duties as an Estonian Call Center Agent will be the following:

  • Provide a high level of customer service to Estonian clients at all times
  • Respond and record consumer enquiries/questions raised through free phone lines for customers
  • Maintain accurate data input of consumer enquiries, questions and feedback on the customer services database
  • Be able to offer recommendations to common technical problems or frequently asked questions
  • Work effectively as part of a team, developing effective and supportive relationships with colleagues

requirements

In order for your profile to match the Estonian Call Center Agent, you need to have the following skills:

  • Be an excellent/native speaker of the Estonian language
  • Have fluency in English
  • Be PC literate
  • Possess strong team spirit and written verbal communication skills

information

Are you the Estonian speaker we are looking for, who wants to work in Athens, Greece? Apply now by clicking the "Apply now" button.

Have some questions first? Feel free to contact our multilingual unit at multilingual@randstad.gr or at +30 2106770523.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.