german customer experience agent in athens

posted
job type
μόνιμη
apply now

job details

posted
location
athens, attica
job category
customer service
job type
μόνιμη
reference number
6548
apply now

job description

Sprechen Sie Deutsch? Are you an extremely fluent German speaker with good knowledge of English? Do you have a customer service mindset and knowledge of computers? Would you like to experience the lifestyle of Athens, Greece?

Well, if you've said yes to all of the above, I think that it's time for you to apply! Apply now and provide an exceptional performance as a German Customer Experience Agent.

Randstad's multilingual recruiters invite you to participate at our online live chat event for this position!  We hold two recruitment chats every week:

Every Tuesday between 16:00 and 17:00 (GMT +2). Register here.
Every Thursday, between 11:00 and 12:00 (GMT +2). Register here.

You will have the opportunity to e-meet our recruitment consultants & ask us any questions you may have. It is easy and free, all you need to do is register for the time that suits you best at the links above by using your smartphone, tablet or computer to join our live chat session. No need to download an app or software. We look forward to chatting with you online!

benefits

What our client offers to German Customer Experience Agent:

  • Excellent salary (14 salaries per year)
  • First class ongoing training and development
  • Career development opportunities
  • Relocation package in case you reside outside of Greece
  • You will join a multinational market leading call centre company
  • Work in a vibrant and energetic Athens office with a real team focus
  • Free Greek language lessons
  • Multicultural and modern working environment
  • Onsite canteen and casual dress code
  • Employee relations team to assist you with integrating to the Greek lifestyle & culture
  • Fun interactive activities organised within the team (team events, excursions, themed parties, sporting events, etc
  • and much, much more

responsibilities

Tasks of a German Customer Experience Agent:

  • Act as the first point of contact for all German callers
  • Respond and record customer inquiries raised through inbound calls
  • Maintain solid customer relationships with German customers abroad by handling questions with speed and professionalism
  • Troubleshoot and resolve common technical problems  
  • Delight customers with your knowledge and expertise in order to exceed their expectations

requirements

Requirements of a German Customer Experience Agent include:

  • Be familiar with high-tech gadgets and customer service
  • Speak German to native standard and English at a very good level
  • Have communicative and outgoing personality
  • Strong interpersonal skills, verbal and written communication skills and most importantly empathy

information

If the characteristics of the position German Customer Experience Agent  sounds like you or someone you know, we want to hear from you today! Apply online by clicking the "Apply now" button!

Have some questions first? Feel free to contact our multilingual unit at multilingual@randstad.gr or at +30 2106770523.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.