order desk specialist in athens

posted
job type
μόνιμη
apply now

job details

posted
location
athens, attica
job category
other
job type
μόνιμη
reference number
13997
apply now

job description

Are you an experienced Order Desk Specialist? Do you have strong organizational, communication and multitasking skills? Are you interested in joining a well known company in the pharmaceutical industry? Do you hold experience in processing orders via SAP and providing excellent customer service?

If your answer to all the above is yes, please apply below!

benefits

The company offers ​the following benefits for this Order Desk Specialist position​:

  • Friendly working environment
  • Work with experienced personnel
  • Plenty of opportunities to evolve your career within an attractive and dynamic environment
  • Competitive salary

responsibilities

The main goal of the Order Desk Specialist position will be to create best-in class experience for the customers.

As an Order Desk Specialist in this role, your main responsibilities will be the following:

  • Managing orders, forms, applications, and requests via SAP
  • Dealing with all requests of the customers (answering incoming calls regarding billing issues, product problems, service questions and general client concerns) and responding promptly to customer inquiries
  • Communicating with customers through various channels
  • Providing professional customer support and ensuring client satisfaction 
  • Promoting high standards of internal client service
  • Providing feedback on the efficiency of the client service process
  • Other tasks assigned by Supply Chain Manager

requirements

The position of Order Desk Specialist is just the right one for you if you possess the following skills:

  • Experience in customer service area at least 2 years
  • Knowledge of SAP
  • University Degree in relevant field
  • Strong working in a multitasking environment
  • Communication skills
  • Excellent command in English
  • Service & result oriented

information

If you believe your profile could be a good match to this Order Desk Specialist position, apply now! For more information, you can contact Dimitra Zoga at +30 2106770523

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.