ao2 call centre operators in brisbane cbd

posted
job type
temporary
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job details

posted
location
brisbane cbd, queensland
job category
call centre & customer service
job type
temporary
working hours
Full-Time
reference number
90M0369174_1543888053
phone
00 00
apply now

job description

This State Government Department is dedicated to delivering exceptional customer service to members of the Australian public and resolving their queries.

With multiple opportunities available for a January 2019 start, now is the time to apply!

AO2 Level - $30 per hour + super

6 Month Contract (with possibility of extension)

Northside & Southside Locations Available

January 2019 Start Date

Please note: Due to the high volume of candidates, only successful candidates will be contacted.
All applicants will be screened and considered for any similar roles in the mean time.

You will be taking first entry calls for a State Government department dealing with various government queries.
You will be responsible for correctly referring calls to internal staff and external referral points

We are looking for candidates with

- Previous experience and the ability to work in a scripted enviroment

- Strong computer and data base navigation skills

- Resilience when dealing with difficult callers (minimal)

- Confidence over the phone with active questioning

- A strong customer focus and attention to detail

Eligibility: The successful candidate must be an Australian Citizen and pass a Criminal History Check

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

call centre, concierge, customer service, government

qualification

Nil

educational requirements

Secondary School/High School