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branch manager - off highway equipment in Western Suburbs Melbourne

Western Suburbs Melbourne, Victoria
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job description

The Client

They are a Engine Component Specialist offering service, sales and repairs for off road and on road applications suiting the agricultural, industrial, earth moving, mining, rail, marine and power generation industries.

The Role

Our client is currently recruiting a Branch Manager to oversee operations including Service, Sales and Distribution and a team of 11 staff.

The Responsibilities

• Implement strategies to grow the parts, service & repairs department and increase sales
• Oversee branches parts, service & repairs operations
• Ensure compliance with parts and other company procedures
• Management of parts & service department personnel ensuring labour and resources are assigned efficiently
• Identify training needs and schedule technical training in liaison with Human Resources Department
• Responsibility for financial performance of the Parts Department
• Liaise with customers, dealers and branches in regards to parts or service enquiries
• Liaise with sales and service department regarding new machine sales, service and repairs
• Organise telephone and counter parts orders
• Ensure budgeted parts for the branch is maintained at budget levels
• Manage inventory stock levels for the branch
• Oversee ordering of stock
• Input stock orders in the computerised system
• Liaise with freight companies
• Produce monthly reports for the National Parts and Inventory Manager
• Responsible for overall safety management within the parts department
• Ensure compliance with the relevant OH&S requirements
• Contribute to the participative arrangements and communications strategies for managing OH&S risks in the workplace

The Requirements

• Exceptional customer focus and a flair for sales/business development
• Genuine passion for delivering a high quality service and instilling in others to do so
• Strong leadership skills with a proven track record of leading a team
• Sound conflict resolution, problem solving and interpersonal skills
• Sound computer systems and data analysis skills, including the use of Microsoft Office
• Qualifications in Business Management /Administration desirable but not essential
• Hands on role – previous experience in a similar industry is crucial

To apply online, please click on the appropriate link. Alternatively, for a confidential discussion, please contact Keith Tannahill on 03 9252 2176.

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