business analyst/ consultant in sydney cbd

job type
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job details

sydney cbd, new south wales
job category
banking & financial services
job type
working hours
reference number
00 00
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job description

A Leading Financial Services group are looking for a Business Analyst/ Technical Business Analyst/ Consultant with a sound knowledge and experience in the CRM field. This role will work closely with project managers, developers and architects, in order to deliver end to end solutions.

Business Analyst/ Technical Business Analyst/ Consultant

Key Responsbilities/ experience needed:

  • Solid experience working as a business analyst and/or consultant
  • Holding group workshops and 1-2-1s with business users
  • Eliciting requirements from business users
  • Translating business requirements into functional / technical specifications
  • Recommending and documenting solutions
  • Mapping existing system flows
  • Writing Use cases / User stories
  • Conducting root cause analysis
  • Work with QA to ensure comprehensive test coverage
  • Provide operational and technical support where needed
  • Strong project management qualities
  • Pre-Sales experience
  • Strong CRM experience - MS Dynamics essential


  • Knowledge of functional solution design
  • Solution architecture experience
  • Experience working in both Waterfall and Agile environments
  • Experience working on application projects - Cloud CRM

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Business Analyst/ Consultant


IT/ Computer Science degree (or equivalent)

educational requirements

Bachelor Degree