business analyst in sydney cbd

posted
job type
temporary
salary
AU$ 60 per hour
apply now

job details

posted
location
sydney cbd, new south wales
job category
government & defence
job type
temporary
working hours
Full-Time
salary
AU$ 60 per hour
reference number
90M0366307_1541398012
phone
00 00
apply now

job description

Benefits

  • 6-month temp contract (with possible extension)
  • CBD location working between multiple sites
  • Attractive hourly rate based on experience

About the Role:

The customer strategist will be responsible for the development, coordination and implementation of continuous service improvements to increase customer satisfaction through duties including:

  • Management the improvement programs
  • Identify the causes of customer satisfaction
  • Develop evidence-based improvement roadmaps to increase customer satisfaction
  • Develop measurable methodologies for pre/post service improvement deliver
  • Management of 2 direct reports – Project Manager, Business Analyst

About you:

You as the successful candidate will have had experience with a similar role

  • Have strong communication skills, both verbal and written
  • More than 8 years experience in product management, continuous improvement or lean six sigma methodologies
  • Strong understanding of contemporary continuous improvement practices
  • Be an Australian Citizen (mandatory)
  • Successfully complete a National Police check.

Should you meet the criteria above please apply via the link online. For any questions contact lara.drinnan@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Customer Experience, Customer Strategy, Customer Strategist

qualification

na

educational requirements

Secondary School/High School