call centre operators - multiple roles available in australia

posted
job type
temporary
apply now

job details

posted
location
australia
job category
call centre & customer service
job type
temporary
working hours
Full-Time
reference number
90M0360124_1540858826
phone
00 00
apply now

job description


Excellent career opportunities, multiple positions available due to organisational growth. Join fast paced and growing organisations.

You will be responsible for all incoming calls for the business, accurate data entry into systems as well as facilitating appropriate communication and liaising between departments.


Duties:

* Booking and coordination
* Phone call management
* Record management and data entry
* Invoice processing
* Managing Outlook emails
* Preparation of documents using word/mail merges
* Managing excel spread sheets
* General administration duties ie: archiving, filing


Required Skills:

* Prior experience in a call centre covering above duties
* Energetic, Proactive, Self-managed and organised
* Flexibility in approach to tasks
* Ability to work in a fast paced environment
* Sound knowledge in MS Office (Word, Excel, Outlook)
* Demonstrates attention to detail and high level of accuracy
* Professional outlook and appearance
* Excellent work ethic

The Benefits:

* Training and development will be provided
* Great team environments
* You'll be 100% backed by an enthusiastic team.

Applications:

If you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Zevenbergen and click apply now. Please note only short listed candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Call Centre, Contact Centre, Inbound, Outbound, Sales, Customer Service

qualification

Proven experience dealing with minimum 50 calls per day

educational requirements

Secondary School/High School