case manager - workers compensation x multiple opportunities. in sydney cbd

posted
job type
permanent
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job details

posted
location
sydney cbd, new south wales
job category
insurance & superannuation
job type
permanent
working hours
Full-Time
experience
1 year
reference number
90M0365149_1540358795
phone
00 00
apply now

job description

A leading provider of injury prevention and workers compensation is looking for passionate return to work professionals to join a highly successful and growing organisation with an appetite for success.

About the role:

Assisting the Case Management team to help provide outstanding customer service to injured workers, who require customised support to facilitate their return to work and recovery. Working alongside a high performing claims division to help their customers at their greatest time of need.

  • Provide outstanding customer service experience through building successful relationship s with customers
  • Construct a positive return to work experience by using your expertise in workers compensation and personal injury claims
  • Collaborate with internal and external stakeholders to collect information that assists you in making the best decision for injured workers
  • Conduct claim reviews, facilitating case conferences and face to face meetings.

For you:

  • Competitive salary
  • Exposure to leading workers compensation professionals
  • Growing organisation with an appetite for success
  • Monthly RDO, study support, healthy lifestyle benefits, ongoing career development and internal cross division opportunities.

About you:

  • Ability to build rapport and confidence with injured workers through empathy and passion.
  • A proactive manner and able to think outside the box
  • Outstanding customer service skills
  • Strong internal / external stakeholder skills.

To apply:

If you’re an energetic individual, who always goes above and beyond and possesses a strong customer focus, then this is the ideal role for you. Please make sure to get in contact with Kristian Tan on 0282983813 or at Kristian.tan@randstad.com.au.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Workers Compensation, Return to Work, Case Management, Injury Management, Claims, Complex Claims, Complaints, Stakeholder Management

qualification

Allied health qualifications will be looked upon more favourably.

educational requirements

College/Pre-University