client service officer - nsw government in parramatta

posted
job type
temporary
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job details

posted
location
parramatta, new south wales
job category
call centre & customer service
job type
temporary
working hours
Full-Time
reference number
90M0360927_1536713854
phone
00 00
apply now

job description

About the Role:

We are seeking a highly experienced and motivated Client Service Officer to join a highly regarded NSW Government Organization in Parramatta. Ideally you will have a minumum of 2 years experience as a customer service representative in the banking/finance/insurance industry. You will be responsbile for using your expertise to make informed decisions and provide high quality customer service.

Duties:

  • Answering inbound calls/enquires from clients
  • Make informed decisions regarding approvements of loans for clients
  • Undertake a range of administrative support services, including word processing or data entry
  • Building relationships with clients and stakeholders (internal/external)
  • Proving high quality customer service

The successful candidate will need to have the following attributes:

  • Minumum 1-2 years experience in a customer service role in the banking, finance or insurance industry
  • High attention to detail & accuracy
  • High level communication service skills
  • Strong Administration skills with intermediate to advanced level understanding of MS Office.
  • The ability to work in a fast-paced environment as part of a team as well as independantly
  • Good time management skills and the ability to prioritise effectively

Please apply directly by clicking apply now and submitting your resume in word format. For a confidential discussion, please call John Atmar on 9615 5362, or email john.atmar@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

customer service, finance, insurance, administration

qualification

HSC Qualification

educational requirements

Secondary School/High School