client services officer in canberra cbd

posted
job type
temporary
apply now

job details

posted
location
canberra cbd, australian capital territory
job category
call centre & customer service
job type
temporary
working hours
Full-Time
reference number
90M0359354_1535497598
phone
00 00
apply now

job description

An exciting opportunity to join a great government department on a 6 month contract.

As a Client Services Officer you will be the first point of contact for clients and stakeholders within an office environment and provide high quality professional and friendly customer service.

As part of your role you will be required to provide telephone service, reception duties, administration and assist with the appointment processes.

With limited guidance, you will also be responsible for a broad range of duties ranging from: General administrative assistance to support day to day activities within the office. Diary management, telephone enquiries and feedback. You will work collaboratively with the team to support clients and stakeholders, ensuring they are informed and can access information to exercise their desired level of choice and control.

Responsibilities include:

  • Customer service
  • Phone and email correspondence
  • Assist with research and reports as directed.
  • Provide thorough information and effective support to internal and external stakeholders.
  • Work under limited direction to provide administrative support Management of email and appointments.
  • Coordination of appointments
  • Undertake a range of data entry responsibilities.
  • Receive and record complaints and other feedback

In return:

  • Work within an established and supportive team environment
  • Be under the direction of an exceptional management team
  • Be given the tools and training to be a successful

If this sounds like the role you have been searching for then please APPLY now alternatively email your expression of interest to melissa.niemiec@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Client Services Officer

qualification

.

educational requirements

Secondary School/High School