client services in sydney

posted
job type
temporary
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job details

posted
location
sydney, new south wales
job category
administration & office support
job type
temporary
working hours
Full-Time
experience
1 year
reference number
90M0398108_1571638410
phone
00 00

job description

We are currently seeking a dedicated Client Services Professional with a finance background or in an Allied health related discipline, to work across Western Sydney

About the Role

As a dedicated client services professional, your daily duties will include:

  • Assisting vulnerable people with making financial decisions or to make decisions on their behalf as they have suffered a physical or mental disability and are unable to manage their finances.
  • Providing professional and high quality service and advice via the phone and email
  • Managing a high volume of client cases
  • Reading and interpreting a variety of documentation
  • Communicating with a range of external and internal stakeholders
  • Handling client data and information with confidentiality
  • Updating client databases as necessary

About You

To be successful in this role, you will come with the following:

  • Experience in the disability/allied health sector, or knowledge of the NDIS
  • Ability to multitask and prioritise deadlines
  • Ability to work in a fast-paced environment
  • Experience with TRIM is advantageous
  • Exceptional communication skills, both written and verbal
  • Ability to display empathy and resilience
  • Demonstrated success with issue resolution

Benefits

  • Opportunity to work within the Government sector
  • Supportive team/ office environment
  • Employee Assistance services, free of charge
  • Close to train station

skills

seeking a dedicated Client Services Professional with social work and case management exposure to work with a large NSW Government client

qualification

•Experience in the disability/allied health sector, or knowledge of the NDIS

educational requirements

Secondary School/High School