customer service and administration in parramatta

job type
AU$ 55,000 per year
apply now

job details

parramatta, new south wales
job category
call centre & customer service
job type
working hours
AU$ 55,000 per year
reference number
00 00
apply now

job description

Your New Company

The unique opportunity for a Customer Service Coordinator in the Pre-Construction Team has arisen, joining this highly reputable residential home building company. This company prides themselves on creating a seamless journey for their clientele throughout the home building process by employing an expert team.

Your New Role

A typical day in your new role will include an extensive range of customer service related activities to support the internal and external stakeholders. Make this role your own by creating and maintaining great relationships with clients who are building their new homes and undertaking one of the biggest investments of their lives.

Your duties will involve:

  • Building and maintaining exceptional relationships with clientele from plan presentation until construction
  • Coordination and allocation of consumer files through the system
  • Liaising with internal teams; Sales, Estimating and Drafting as necessary for Council and Certifier requirements.
  • Generating tenders and contracts for signing
  • Proofing client colour, design and upgrade selections for final approvals
  • Preparing, proof-reading, signing and exchanging contracts
  • Keeping clients updated throughout development of their properties
  • Liaising with Solicitors and Lending Bodies
  • Problem resolution or escalation where required
  • Post-Contract, assisting with estimator enquiries, and providing final Construction Plans
  • Maintaining and updating databases and general administrative duties

What We Need From You

  • Experience with a Residential Home Building Company or within the industry is an added advantage
  • Strong attention to detail
  • Ability to build expert relationships through customer service tasks
  • Positive upbeat attitude
  • Ability to work in a team and autonomously
  • Prioritisation, organisation and time management skills
  • Great written and oral communication
  • Intermediate Microsoft Suite expertise
  • Be proactive

What You Will Get in Return

  • A fantastic work culture that supports team success and individual development
  • Extremely Competitive salary (Negoaiable)
  • Short walk from the station
  • Close to the shops and excellent restaurants
  • Development, support and recognition with a Nationally recognised leader

If this sounds like you or are interested please apply below by attaching your CV or Resume in a Word document format or contact Alicia Galluzzo at 9615 5379 or for more information.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Home builder, Customer service , Council approvals



educational requirements

Primary School/Junior High