customer service and sales consultant - health insurance in Brisbane CBD

Brisbane CBD, Queensland
job type
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job description

This is an exciting opportunity for Customer Service and Sales professional to work with a well-known Health and Life Insurer, who are a leader in their field

Delivering high customer service, the successful candidate will be required to work Monday - Friday, full-time hours based in Brisbane CBD. You will also be required to travel to the Sunshine Coast, North Queensland, Gold Coast and Northern NSW on occasion.

We are looking for enthusiastic, dedicated customer service representative seeking an exciting opportunity to join a reputable company who believe in providing exceptional service to their members.

Purpose of this position

In this position, you are responsible for answering queries from new and existing policy holders, cross-selling and upselling policies, administrative duties including data entry of information and any other adhoc duties as required.

Key responsibilities include but are not limited to:

  • Entry of client information
  • Face to face queries from policy holders to discuss their policies
  • Selling of policies to new clients
  • Maintain confidentiality
  • Work well under pressure
  • Ascertain the nature of requests and deal with the in the appropriate manner according to the policies and procedures
  • Complete administrative tasks in a timely manner
  • Work collaborative in a team environment

To be considered for the role you must have:

  • High attention to detail and willingness to learn
  • Experience in customer service – Banking, Superannuation or Insurance experience highly regarded
  • A strong passion for delivering high quality customer service
  • Strong sales background and capabilities
  • Strong resilience
  • Excellent verbal and written communication skills
  • Excellent team player and time management skills
  • An intermediate level of PC skills
  • Be able to commence asap
  • Car and licence
  • Willingness to travel to North Queensland when required

You must have the relevant customer service focus in accordance to the role. Enthusiastic attitude and attention to detail, sales background and accuracy are essential.

Apply now to be considered for this fantastic opportunity.

For a confidential discussion in regards to the position please call Rachael De Vault on (07) 3243 3903.

To apply, please press APPLY NOW. Please note only successful candidates will be contacted.

apply now