customer service | entry level in parramatta

posted
job type
temporary
salary
AU$ 25 per hour
apply now

job details

posted
location
parramatta, new south wales
job category
call centre & customer service
job type
temporary
salary
AU$ 25 per hour
reference number
90M0317147_1525684458
phone
00 00
apply now

job description

About the role

We are looking for the next team member to join this professional, supportive and customer orientated team of a booming Government organisation. This is your opportunity to be part of a major transformation change in Government service delivery. You will be working in a high volume, inbound customer service team on an ongoing full-time contract basis. The company culture is fun, hard working, team focused and motivated by individual growth and development.

You will be responsible for:

  • Providing exceptional customer service and ensuring a quality customer experience which is easy, convenient and secure as possible.
  • Undertaking basic administrative work to support the provision of service delivery as required
  • Acknowledging, resolving and recording customer complaints and escalating any unresolved issues.
  • Ensuring compliance and consistent application of policies, guidelines, procedures and legislation.
  • Demonstrating a willingness and aptitude to be observed, coached and mentored

Your profile will demonstrate:

  • Proven customer service experience, face to face either in retail, hospitality or office environment.
  • Positive attitude, strong work ethic, and a willingness to learn
  • Ability to work well both individually, and as part of a team
  • Flexibility to work a 5 day rotating roster Monday to Friday, from 7am to 7pm (compulsory)
  • Available immediately or with minimal notice

What’s in it for you:

  • Attractive hourly rate above market standards, up to $30 hourly + Superannuation.
  • Stable full-time hours; working in a supportive team environment.
  • Opportunity to start your career in a corporate business environment, with uniform provided.
  • Comprehensive training and ongoing development opportunities throughout your career.
  • Professional and corporate office space.
  • Work for a reputable government organisation, located centrally in Parramatta CBD.

If you require further information please contact Janelle Hwang via janelle.hwang@randstad.com.au or 9615 5363. Apply NOW, directly with a resume in Microsoft Word format. Immediate start, this role won't last long!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Customer Service

qualification

Higher School Certificate

educational requirements

Secondary School/High School