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customer service- life insurance in Brisbane CBD

Brisbane CBD, Queensland
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job description

This is an exciting opportunity for Customer Service professionals to work with a well-known Life Insurer, who are a leader in their field.

Delivering high customer service, the successful candidates will be required to work Monday - Friday, full-time hours.

We are looking for enthusiastic, dedicated customer service representatives seeking an exciting opportunity to join a reputable company who believe in providing exceptional service to their members.

These positions are 3 month temporary contracts based on Brisbane CBD with possibility for extension.

Purpose of this position

In this role you are responsible for answering inbound calls from policy holders, administrative duties including data entry of information, outbound calls to policy holders and any other adhoc duties as required.

Key responsibilities include but are not limited to:

  • Entry of client information
  • Inbound calls from policy holders to discuss their policies
  • Maintain confidentiality
  • Work well under pressure
  • Ascertain the nature of requests and deal with the in the appropriate manner according to the policies and procedures
  • Complete administrative tasks in a timely manner
  • Work collaborative in a team environment

To be considered for the role you must have:

  • Quick and efficient learner
  • High attention to detail and willingness to learn
  • Experience in customer service – Banking, Superannuation or Insurance experience highly regarded
  • A strong passion for delivering high quality customer service
  • Strong resilience
  • Excellent verbal and written communication skills
  • Excellent team player and time management skills
  • An intermediate level of PC skills
  • Be able to commence asap

You must have the relevant customer service focus in accordance to the role. Enthusiastic attitude and attention to detail and accuracy are essential.

Apply now to be considered for this fantastic opportunity.

For a confidential discussion in regards to the position please call Rachael De Vault on (07) 3243 3903.

To apply, please press APPLY NOW. Please note only successful candidates will be contacted.

apply now