customer service officer in adelaide

posted
job type
permanent
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job details

posted
location
adelaide, south australia
job category
call centre & customer service
job type
permanent
reference number
90M0347221_1526618559
phone
00 00
apply now

job description

As the prime gateway to South Australia, Adelaide Airport, through its state of the art facilities, is focused on providing over eight million passengers annually with efficient, comfortable and world-class services. The Land side Operations Team performs an essential and highly visible role at Adelaide Airport and is currently seeking to significantly increase their on-site capabilities with the following permanent positions:

Customer Service Officer

Multiple Positions

The role encompasses indoor and outdoor duties including customer service, traffic control, conflict resolution, radio operation, cash handling and maintenance of car park equipment. The position is based upon a 4 day on, 2 day off roster (Monday to Sunday) with 5 weeks annual leave.

Successful candidates will be able to demonstrate the following skills and experience:

  • Highly developed communication skills
  • Face to face customer service experience
  • Conflict resolution skills
  • Computer literacy
  • A proven ability to follow procedures and protocols in a highly regulated environment.

Applicants with Aviation, Hotel and/or Tourism experience will be highly regarded. All candidates will undergo in depth screening (including a police check and medical) prior to confirmation.

Adelaide Airport believes that success starts with their people. For the opportunity to become part of their team please submit your up to date CV and covering letter to Shaun Mansell via the 'Apply now' adjacent to the advert. Please note that a short Google questionnaire will follow your application and must be completed as part of the selection process.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Customer Service, Aviation, hotels, face to face, conflict resolution

qualification

Relevant training in customer service and/or tourism

educational requirements

Secondary School/High School