customer service representative in Bankstown

Bankstown, New South Wales
job type
AU$ 55,000 per year
reference number
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job description

A fantastic opportunity exists for an enthusiastic individual who is looking to take the next challenge in their career. The successful candidate must have previous customer service experience in an office environment and be able to professionally assist customers in a timely fashion via, phone and email. You will be working in an office and warehouse setting giving you the ability to get your hands dirty. The ideal candidate will have experience in a similar environment.

You will be working in a relaxed and informal setting but with plenty to do and will need to possess a great attitude and willingness to learn. Good IT skills are essential.

This role is a majority customer service role, however with being a small team, it will require the ideal candidate to assist in other areas of the business including the warehouse when required. A forklift license is desired but not essential for this.

If you believe you have exceptional customer service skills, have strong communication skills, great attention to detail and genuinely take pride in your work this could be a great opportunity for you.

In this role you will be:
• Handling phone & email enquiries from internal & external stakeholders
• Providing clients with quotes
• Assist the Operations & Sales Manager with any adhoc jobs
• Claim Management
• Data Entry
• General customer relations
• Working in the warehouse when required

This role would suit you if you have:
• Strong communication and customer service skills
• Ability to work autonomously
• Excellent time management skills
• Accurate data entry and typing skills
• A good eye for detail
• The ability to multi-task and prioritise workloads
• The willingness to be adaptable and just get stuck in and get on with the day
• Microsoft Excel and MYOB knowledge is highly desirable
• Previous experience in a similar environment

Why you should apply:
You will have the opportunity to work in a successful European FMCG business that is continuing to grow its status in the Australian market. The company is well established and has been in Sydney for 12 years. If you are an experienced Customer Service representative with a 'can do attitude' don't miss out on this opportunity to apply now.

This role is to start as soon as possible and we will begin interviewing immediately. To apply online, please click on the appropriate link. Alternatively, please contact Chloe Standard on 8215 1018.

apply now