customer service representative in newcastle

job type
apply now

job details

newcastle, new south wales
job category
call centre & customer service
job type
working hours
reference number
apply now

job description

Your new role

When you become a Customer Service Representative for icare you are trained, coached and supported to deliver an exceptional customer experience every call. You will engage with your colleagues and leadership team to create a workplace that is defined by excellence and professionalism.

Your new company

Striving to be the best in the customer service industry Service NSW have shaped a new approach to the customer experience. Managing icare customer service delivery means they are searching for passionate, agile and skilful Customer Service Representatives to join this amazing customer service hub in Newcastle.

About you

Your proven and inspiring solutions based customer service skills combined with the ability to be engaging over the phone and create positive customer interaction on every call. You will be a promoter of technology and demonstrate drive to learn systems and policy quickly.

Commitment to work Monday to Friday shifts rostered between 7am - 7pm, no leave in your first 3 months, be available for a assessment centre this Friday and availability to start on the 8th of August.

What you’ll get

A fresh and positive workplace with consistent and stable hours. Many careers at Service NSW have started with an opportunity like this! Join a contact centre that wants to NSW State Government number on in service delivery and customer satisfaction.

Now what?

This is an awesome opportunity so don’t miss out and click ‘apply now’ or for more information you can contact Randstad on 4032 7350 for a confidential discussion. Don’t hold back, we start progressing applications today!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Customer Service


Customer Service

educational requirements

Secondary School/High School