customer service representative in silverwater

posted
job type
permanent
salary
AU$ 50 per year
apply now

job details

posted
location
silverwater, new south wales
job category
administration & office support
job type
permanent
salary
AU$ 50 per year
reference number
90M0345458_1532676801
phone
00 00
apply now

job description

  • Fulltime permanent role paying upto $55k + Super
  • Join a highly successful, fun team - work for a well known global organisation
  • Based locally in Silverwater with free parking onsite and plenty of benefits!

Our client is one of Australia's largest privately owned company. They are an innovative manufacturer of quality and affordable heavy duty alloy ute trays and ute tray accessories; they have been operating since 1949 and are in a very stable position in a mature market, having been the market leader within a number of their sections for a number of years already.

Due to increasing work load they are currently looking for a motivated Customer Service Representative /Administration to join their Silverwater office. This is a great opportunity for an energetic individual to grow their career within a leading nationwide company. Your main aim will be to provide exceptional customer service to new and existing customers on all levels, and to contribute to the operation of all divisions within the company. This is a varied role in a well established company, where no two days are the same.

Some of your main responsibilities will include:

  • Processing customer orders received via phone or email
  • Provide high quality and exceptional Customer Service & managing front desk
  • Ensure customer satisfaction and offer the right solution to reach their goals
  • Manage inbound customer enquiries as well as outbound customer follow ups
  • Action customer correspondence
  • Provide updates and information relating to deliveries
  • Data entry into systems
  • Other general ad hoc duties

Your profile will demonstrate:

  • A customer-centric and service-oriented mind-set
  • Similar customer service experience with a stable working history
  • Ability to manage your duties through wise planning, time optimisation, detail orientation and prioritisation
  • Ability to go above and beyond and display exceptional customer service skills
  • Being willing and able to adapt behaviour increases your ability to communicate and build relationships with other people.
  • Ability to achieve thoroughness and accuracy when accomplishing a task
  • Highly-skilled in typing, writing, grammar and oral communication
  • Intermediate skills in Microsoft Office, Power Point, Excel and Windows

If you are looking for a role you can stay in long term, grow your experience and be rewarded with an exciting experience this is the role for you. Should you require further information please contact Dimpy Mehta on 02 9615 5366 or email dimpy.mehta@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

''auto parts'' ''internal sales'' ''customer service'' ''administration''

qualification

No

educational requirements

Primary School/Junior High