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customer service supervisor in Macquarie Park

Macquarie Park, New South Wales
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job description

Customer Service Supervisor

Our client is seeking an experienced customer service professional with previous people management experience within the pharmaceutical, FMCG or medical industries to join their busy team on a permenant basis.

Our client is a large multinational company who is number one in its field. As such, the successful candidate will have high levels of maturity and professionalism.

Your responsibilities will include the following:

Undertake general customer service responsibilities as needed
Day to day management of a small customer service team
Performance reviews on staff members
Deal with escalated calls and issues
Creat a positive and collaborative environment for the team

To be successful in the role you will require the following:

Minimum 3 years’ people management experience
Previous experience within pharmaceutical, FMCG, retail or medical/healthcare industries
Strong attention to detail and order processing skills
Excellent verbal and written communication skills
The role would suit someone with a vibrant personality who enjoys working closely with a professional and hardworking team and building professional relationships.

If this sounds like a role that you are interested in please apply or call Sarah McGuinness on 02 82151013.

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