customer service in moorebank

posted
job type
permanent
salary
AU$ 55,000 per year
apply now

job details

posted
location
moorebank, new south wales
job category
call centre & customer service
job type
permanent
working hours
Full-Time
salary
AU$ 55,000 per year
reference number
90M0359574_1540880932
phone
00 00
apply now

job description

Your new company is a leading local manufacturer that takes pride in supplying equipment their clients within Australia. This company has been in the industry for close to 30 years and employ more than 270 passionate employees nationally.

Your new role is to be the key link in coordinating all customer oriented services to internal and external stakeholders. Manage our key relationships between trades and corporate accounts.

Your main responsibilities include:

  • First point of contact, face to face customer service with trade customers
  • Answer all inbound enquiries via phone and email
  • Process all sales orders and bookings
  • Handle complaints with the utmost professionalism and ensure resolution
  • Process returns and price adjustments
  • Assist sales team with trade displays

Your profile will demonstrate:

  • Experience working in a customer service role with good stability - essential
  • Manufacturing or blue collar experience highly regarded
  • Ability to build rapport, trust and sound relationships quickly over the phone
  • Confidence and excellent communication skills
  • Ability to multi task with great attention to detail
  • Positive, self-motivated & resilient attitude

Benefits to you:

  • Full time permanent role
  • Close to home onsite parking in Moorebank
  • Competitive salary paying $55K + superannuation + benefits
  • 75% off products in-store
  • Career progression in a national company

For a confidential discussion, please call Mary Farag on 02 9615 5338 or email Mary.Farag@randstad.com.au. Otherwise, apply now!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

customer service, products, service

educational requirements

Secondary School/High School