customer services & distribution adminstrator in melbourne cbd

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job details

melbourne cbd, victoria
job category
transport & logistics
job type
reference number
00 00
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job description

About the Role

I am seeking an experienced Customer Services & Distribution Administrator, with a background in providing a superior level of administrative customer service support. This role will be in Melbourne CBD. You will be responsible for providing a superior level of support to domestic/international logistics operations meetings SLA and customer requirements.

This role is on a temporary full time basis for approximately 12 months, with potential extension. Hours of work fall within business hours, Monday through to Friday. Pay for the role is in the region of $35 per hour. The successful candidate will be required to start as soon as possible in May 2018.

Duties & Responsibilities

  • Work effectively and dynamically within a small team
  • Coordinate the fulfilment of each customer order, whilst providing superior customer service across all clients
  • Liaison with third party logistics as part of the order process
  • Ensure stock coverage and monitor inventory holdings across multiple warehouses nation wide so that customer demand is met
  • Ensure correct and timely invoicing, monitoring of transactions, and revenue reconciliation
  • Escalate technical issues and liaise with internal departments to ensure timely resolution/response
  • Provide internal and external reporting as required
  • Any other duties required by management

Skills & Experience

  • Previous relative experience within a Pharmaceutical/FMCG/Warehousing/Logisitics/Distribution or related environment
  • Previous experience in liaising with third party logistics (warehousing and distribution)
  • Previous experience with critical items inventory management
  • Previous experience with SAP (essential)
  • University degree in Business or Supply Chain (desirable)
  • Proven process improvement mind set
  • Optimum attention to detail
  • Prompt, efficient and accurate communication skills
  • Proficient with Microsoft Office - must be able to use Excel to a high ability

Culture & Benefits

  • Excellent hourly rate
  • Well known and highly reputable company
  • Great location

If you feel that you would be suitable for this role and match all the requirements above then please click the APPLY button below. Alternatively you can call Laura McLaughlin on 03 8319 1254 if you have any further questions about the role.


customer service, administration, distribution, inventory, logistics



educational requirements

Bachelor Degree