database & infrastructure team lead in melbourne cbd

posted
job type
permanent
salary
AU$ 130,000 per year
apply now

job details

posted
location
melbourne cbd, victoria
job category
IT & ICT
job type
permanent
working hours
Full-Time
salary
AU$ 130,000 per year
reference number
90M0366960_1542692671
phone
00 00
apply now

job description

For a key client of Randstad Technologies’ – a growing Australian technology company – we are currently seeking an experienced Team Leader to oversee and manage their database & infrastructure team.

The main focus of this role is to provide leadership to and management of the Level 2 and 3 service desk teams and functions; function as the interface between the Support and Development teams, programmatically managing service and support with timelines and responsible parties; and to create, update and manage a database conversion toolkit for use with new and existing client data from multiple database sources.

Responsibilities:

  • Provide management of Level 2 and Level 3 service desk functions, ensuring service continuity for clients through standard Dev Op functionality within incident and problem management processes based around industry standards (such as the ITIL framework)
  • Create, update and manage a database conversion toolkit for use converting data from competitor products, relational databases and other sources, utilising SQL and high-level scripting languages, as needed and to deadlines; and provide support to service desk personnel using the toolkit
  • Ensuring resourcing and skill requirements are at levels required to meet client expectations of service, and fostering professionalism within the teams
  • Review and advise on proposed solutions to new/previously unseen client issues, with a focus on risk assessment and mitigation
  • Scope and review proposed architecture of IT related projects and initiatives

Required experience:

  • Strong people management skills and proven leadership experience
  • Experience with service transition, specific to changing from one product to another
  • Proficient in:
    • Relational database technologies
    • High level scripting languages
    • Server and virtualisation technologies
  • Experience creating and managing database conversion/migration toolkits
  • Preferably come from an infrastructure background
  • Ability to delegate and prioritise issues based on urgency and importance
  • Solid business acumen and communication style

Please apply with an updated CV if this opportunity sounds to be of interest.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Database, Database Manager, DBA, DBA Manager, Team Leader, Infrastructure Service Delivery Manager, Service Delivery Manager, Infrastructure, Leadership

qualification

Relevant qualifications.

educational requirements

Bachelor Degree