dispute resolution officer in darlinghurst

job type
AU$ 40 per hour
apply now

job details

darlinghurst, new south wales
job category
insurance & superannuation
job type
working hours
AU$ 40 per hour
reference number
00 00
apply now

job description

The Role

This is a great opportunity to work within the Dispute Resolution Office at the Workers Compensation Independent Review Office where you will be reviewing, assessing and deciding outcomes of complaints and enquires from injured workers within NSW. You will be working for state government liaising with injured workers and insurance companies.

Your responsibilities as a Case Management Officer / Dispute Resolution Officer will include:

  • Working with a diverse range of people and insurance companies
  • Maintaining accurate records
  • Responding to customer enquires and complaints in person and by phone or email
  • Providing support to conduct formal investigations
  • Work within a team

The candidate

You will be a dynamic individual ideally with experience working within workers compensation, insurance or be from a case management background.

You will be able to demonstrate the following:

  • Ability to review, assess and decide outcomes
  • Excellent verbal and written communication skills
  • Legislation experience is preferred but not essential
  • Ability to use your own initiative
  • Experience working in a similar role

The Benefits

Randstad is the second largest HR and recruitment services company in the world. We are a key supplier to NSW State Government and pride ourselves on our outstanding customer care. In return for your hard work and commitment to this project we will offer you a competitive hourly rate and support right throughout your assignment.

If you posses the above skills and attributes, then click apply now!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


workers compensation, insurance, wiro, sira, case management, dispute, government, claim management, claim, claims



educational requirements

Secondary School/High School