field services technician - team lead in mornington peninsula

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job details

mornington peninsula, victoria
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job description

The Role

You will be responsible for leading a team of Field Services Technicians in a hands-on capacity, taking ownership of any escalations, and providing an advance level of support across networls / systems and infrastructure across multiple sites around Victoria / Melbourne.

Travel is required for the role, and you will possess an open Australian Drivers License. You will also be on-call on a roster (roughly 1 in every 10 weeks)

The technical environment is predominately Microsoft / Windows (Windows Servers, O365, env.), with infrastructure and systems hosted on AWS cloud. There are a number of bespoke systems that are specific to the industry and organisation that you will learn and take ownership of, becoming a source of knowledge and guidance for the team.

The Company

This company is an ASX listed, market leading Food Supplier and Producer. They have strong values, focusing on ethics and environmental sustainability.

Experience and Qualifications

  • You will have experience leading a small team of IT support staff (Service Desk Support / System Administrators and Engineers)
  • You will have experience working and managing a team supporting mulitple sites
  • You will have a strong experience troubleshooting and supporting IT issues (Anything from Systems through to Cabling / Networking, Printers, local server issues, and more)
  • A demonstratable ability to pick-up new and bespoke systems
  • Strong knowledge of Microsoft / Windows Systems and Servers, as well as O365

In addition to the above, you will possess a Bachelor Degree in IT or the equivalent, as well as relevent certifications (ITIL, MCSE, CCNA, etc.)

If you believe you have the skills and experience for this role, please apply using the link on the page. If you have any specific questions or queries, feel free to reach out to either Claire or Christian at or

Ref - 90M0368444

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Microsoft Server, O365, AWS, Bespoke Applications


Bachelor Degree in IT or equivalent
ITIL Certificate
Full Drivers License

educational requirements

Bachelor Degree