inbound customer service agents x 10 in adelaide

posted
job type
temporary
apply now

job details

posted
location
adelaide, south australia
job category
call centre & customer service
job type
temporary
working hours
Full-Time
reference number
90M0369413_1544005146
phone
00 00
apply now

job description

You will be responsible for all incoming calls for the business, accurate data entry into systems as well as facilitating appropriate communication and liaising between departments.

It is critical you interact in a warm, polite and highly articulate manner, operate with energy and organisational skills to work in a busy call centre role whilst remaining focused and in control.


Duties:

* Booking and coordination

* Phone call management
* Record management and data entry
* Invoice processing
* Managing Outlook emails
* Preparation of documents using word/mail merges
* Managing excel spread sheets
* General administration duties eg: archiving, filing

Required Skills:

* Prior experience in a call centre covering above duties

* Energetic, Proactive, Self-managed and organised
* Flexibility in approach to tasks
* Ability to work in a fast paced environment
* Sound knowledge in MS Office (Word, Excel, Outlook)
* Demonstrates attention to detail and high level of accuracy
* Professional outlook and appearance
* Excellent work ethic

The Benefits:


* Training and Development will be provided
* Great team environments
* You'll be 100% backed by an enthusiastic team.

Applications:


If you feel your skills match the above criteria please attention your CV in MS Word format to Samantha Evitts and click 'Apply' now.

Please note only short listed candidates will be contacted, and those shortlisted will be contacted via a designated member of our team.

Please note: applications will not be accepted via email.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

inbound customer service

qualification

No qualifications required, previous experience is required

educational requirements

Primary School/Junior High