project manager - itsm in ipswich

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job details

ipswich, queensland
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job description

Randstad are currently recruiting on behalf of our client based in Ipswich for an ITSM Project Manager for a long-term contract with likely extension.

  • ITSM Toolset essential
  • Free onsite parking | Established team environment
  • Flexible work environment


Lead project teams in the delivery of complex projects (typically with significant business, political, or high-profile impact, and high-risk dependencies), ensuring that realistic project, quality, change control and risk management processes are maintained

  • Manage and control resources, operational and capital costs against the project budget and manage expectations of all project stakeholders
  • Actively support business change, act as a single point of contact for senior stakeholders and facilitate relationships between them
  • Promote the change vision to staff at all levels of the business operation, and keep a focus on business objectives
  • Work with senior people responsible for the line business operation to ensure maximum business operations improvements are made as the project delivers its products into operational use
  • Maintain the business case for funding the program/project and confirm continuing business viability of the project/program at regular intervals
  • Manage project risk. Carry out risk assessment for identifying potential risk events, quantifying and documenting the probability of occurrence and the impact on the project and/or the business.
  • Prepare briefing material and regular performance reports for key stakeholders.
  • Manage change and stakeholder engagement to ensure that impacts are clearly articulated in a structured and planned manner.

About you:

  • Significant experience leading multi-disciplinary project teams in the delivery of complex projects
  • Significant experience managing major IT projects, as an enabler to business change that spans several functional areas in large, complex organisations
  • Significant experience managing competing stakeholder expectations and priorities to control scope, secure project resourcing, and maintain buy-in.
  • Demonstrated significant experience in the application of suitable project management methodologies, processes, and controls to ensure that projects and programs are delivered on time and budget and are fit-for-purpose.
  • Proven significant experience in the development of high-quality project documentation, including business cases, project plans, quality, communication and procurement plans, work packages and reports
  • Demonstrated extensive experience in managing project budgets, including the ability to forecast cash-flows and maintain financial reporting requirements.
  • Proven significant experience in developing market engagement and procurement strategies, and managing procurement activities in relation to IT projects
  • Demonstrated significant experience in managing vendor and service provider contracts in the execution and delivery of IT projects

Qualifications/Skills Required

  • Proven capability and knowledge of IT Service Management concepts and processes is essential
  • A working knowledge of PRINCE2 project methodology is highly regarded
  • Hold a current motor vehicles drivers’ license

Interested? Apply Now!

Please note that only shortlisted applicants will be contacted. If you have further questions please call Shona on 07 3031 3264

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.




Relevant experience

educational requirements

Secondary School/High School