senior claims assessor (2ic) - life insurance in sydney cbd

job type
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job details

sydney cbd, new south wales
job category
insurance & superannuation
job type
reference number
00 00
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job description

This is a wonderful opportunity to join a major life insurance group which is going through significant period of growth with the acquisition of new business. Through internal movement this has created this opportunity to be part of the success as a Senior Claims Assessor (2IC).

This pioneering organisation within the current Life Insurance Industry has a excellent reputation for innovation, product development and customer awareness through strong stewardship of the CEO and leadership team.

About the role:

Reporting to the Claims Team Manager, your role as a Senior Claims Assessor (2IC) will be to utilise you knowledge across IP, Death and Trauma to support, mentor and coach a team of high performing Claims Assessors.

  • Managing the team to make sure the claims assessments are accurate, high quality and within the agreed practice and process of the company
  • Continues review of the overall claims process with the objection of identifying areas of improvement and innovation
  • Leads training sessions with the claims team
  • Although you won’t have a portfolio of claims you will however assist and assess complex claims

What in it for you?

  • Flexible hours / work from home options
  • Clear career development and progression
  • Experience leadership team and supportive environment
  • Opportunity to move away from a portfolio of claims
  • Phenomenal culture.

To be successful in this role:

  • Minimum 3 + years experience in Group or Retail Life Insurance claims
  • Strong ability to communicate and a proven track record with helping develop and train a team of Claims Assessors
  • Customers focused and a passion for claims management
  • Legislation and regulations knowledge of the current Life Insurance market
  • Excellent internal and external stakeholders skills.

If you’re an energetic individual, who always goes above and beyond and possesses a strong customer focus, then this is the ideal role for you. Please get in contact with Kristian Tan - 0282983813 or alternatively please forward a copy of your resume to


Claims, Life Insurance, Retail Claims, Group Claims, Mental Health, Income Protection, Critical Illness, Team Manager, Team Leader, Insurance, Rehabilitation, Case Management, Claims Consultant, Claims Assessor, Claims Advisor.


Desirable but not necessary.

educational requirements

Secondary School/High School